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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1508 reviews

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Rating by feature

  • Capacity

    Rating 4.6 out of 5 stars

  • Dry Time

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,508 reviews
  • Pros mentioned:
    Energy efficiency

    Rated 5 out of 5 stars

    Best appliance purchase ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the best appliance purchases we have ever made. No more forgetting cloths in the washer and having to rewash. We got rid of the dryer and made shelves. Uses 120v so uses less electricity. We love it

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 5 out of 5 stars

    My new combo unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the all in one feature and the fact that i can save energy costs and plan when I will do laundry. I live scheduling it to run overnight and wake up to it all done. I think the de wrinkle option may be at too high a heat for me. Otherwise very hapo

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 3 out of 5 stars

    Great machine but it has flaws

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 16 months of use the auto softener dispenser doesn't work and the dryer is weak. I'm having to pay for BB to diagnose the unit.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear about the difficulties you're having with your unit. If you have not done so already, we recommend connecting your Combo to your WiFi and our SmartHQ app. There may be performance updates available that could remedy the situation you're having. If these issues persist, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can check into this further. -Vikki@GEAppliances GE_Appliances

  • Cons mentioned:
    Drying performance

    Rated 1 out of 5 stars

    READ Before you DECIDE - DO NOT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this machine for our new house with high hopes. Unfortunetly, this 'All in One' machine promises a lot but does not deliver!. Washing and drying cycle were working fine in the first 2 weeks - taking 4-5 hours to complete single run. But gradually the cycle kept on increasing. By 6 week a cycle took 6 hours and even then the clothes came out a little damp. By week 7 the machine started throwing errors - Low water pressure. Even when the water pressure is good. I used just the drying cycle that now takes 4.5 hours ! JUST to DRY! This has been a bad purchase and I don't think GE technology is there yet. For any future buyers that are still deciding, I would recommend considering the traditional washer dryer and not make the mistake I made. I wish I could return this super expensive , almost good for nothing machine.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - We're sorry to hear that you're not entirely satisfied with your purchase. We have a few tips that should help your experience. We want to make sure that your unit has the most recent system upgrade which you can check through the SmartHQ app. You can find more information on how to do this by reading the article titled "GE Profile UltraFast Combo Washer/Dryer - Finding the Software Version ID" on our GE Appliances website under the support tab. If your clothes are coming out of a dry cycle feeling damp, we recommend giving the items a good shake as you pull them out of the dryer. Our engineering teams have found that the clothes may feel damp, but they're actually dry. Shaking your items will make them feel dry. If your unit is still taking quite some time to dry, we suggest looking over page 18 of the use and care manual which can be found in the "From the Manufacturer" section below this model. This page in the use and care manual describes best practices for loading your unit to ensure proper performance. If you're still having trouble after trying these tips, we suggest calling our GE Appliances Consumer Service at 1-800-432-2737 (Monday – Friday: 8 a.m. – 8 p.m. ET. Saturday – Sunday: Closed) for further assistance. Don't hesitate to reach out to us with any additional questions you may have. We're here to help. Julia@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Wonderful appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my machine. The size fits perfectly in my small space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE all in one washer/dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer/dryer combo is great. My wife loves it and it makes laundry much easier. Just load and go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Perfect for our small laundry room.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re thrilled to hear you’re happy with your Combo, and that it’s been a great fit for your smaller space! We’re confident the unit will continue to serve your needs well for a long time to come. Enjoy! GE_Appliances

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really awesome. You can do everything and one go.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear you're loving your Combo! Having everything done in one cycle is certainly a game-changer for convenience. Thanks for sharing your positive feedback! Lauren@GEAppliances GE_Appliances

  • Cons mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Must-have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must-have! We are very happy with the machine! No more wasting time unloading our load from the washer and loading in the dryer. The load takes more time to wash and dry, but it is SO worthy! The best purchase this year!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    1 and done washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great unit that you set it and forget it the dryer is a little different at first because i expect it to be hot to gge touch it feels damp but it’s definitely fully dry…just make sure the setting are good and youll be set

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 5 out of 5 stars

    Amazing technology

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite purchase. Laundry is always caught up. So glad we decided to get this. Saves time, energy and no more rewatching loads because they were forgotten in the washer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled, but not surprised, to hear you're enjoying your Combo unit. This model was designed to bring ease and convenience to laundry, so we're glad to know it's doing just that for you. Thank you for choosing GE Appliances and welcome to the future of laundry! GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best purchase I have made in years. So worth it! It’s just great to have the piece of mind that you can set the washing machine at whatever time and forget about it. Your clothes WILL BE DRY when you get back to them.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there - Thank you for your enthusiastic feedback! We're thrilled to hear that your Combo has been the best purchase you've made in years. We understand the value of convenience and peace of mind, and we're glad to provide that for you. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support, and we hope your appliance continues to serve you well! -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    Outstanding purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched this product for 2 weeks. It seemed to be what I was looking for. It was. I am absolutely delighted with this machine. It cleans far more thoroughly than my previous washer, and uses far less cleaning products and FAR less water. It dries the load contents very well, but doesn’t over dry the load. The filter is VERY efficient; thus, it doesn’t blow lint all over the area. I am very impressed with the quality of design and engineering of this product. As a future enhancement, perhaps an enterprising design engineer could manage to have the load contents folded/hung on hangers.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for taking the time to share these kind words about your experience with your Profile UltraFast Combo. We are delighted to learn how pleased you are with this great appliance. Our engineering teams spent several years designing this product to ensure it provided the level of wash and dry performance and time savings we expect in these modern times while still respecting the environment by saving water and energy. We are confident this unit will provide many wonderful years of service and are thrilled to welcome you to our Combo family. All our best! Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    One and Done

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ge profile one and done. Best buys delivery service leaves alto to be desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful functional combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this machine for over two months now, and it's an impressive piece of technology that handles both washing and drying. My parents use it primarily and they couldn’t be happier with it. The auto detergent dispenser and the easy-to-clean lint filter add to its appeal. The clothes come out dry, not damp. While the filter design isn't perfect, I found a hack on YouTube that makes it fit much more snugly, and it’s worked out great. I highly recommend this for anyone in the market for a combo washer-dryer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your review and choosing the GE Profile Ultrafast Combo unit for your home! We are excited for you to experience all the amazing features. Don’t forget to download the Smart HQ App so you can benefit from the perks of controlling the unit conveniently from your smart phone. We are happy that you and your parents are pleased with it and hope it continues to be a joy to use. GE_Appliances

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    GE Profile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for 2 weeks. Love being able to put the loads in and not dealing with it until it finishes . Much quieter than my old washer and dryer. Love the fact that I don't have to deal with hooking up gas or using a duct, Much cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 3 out of 5 stars

    Couldn't ask for a better system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is always water in the blue rim, if the drum is off balance it will make a lot of noise, if you dry with out water it doesn't get warm enough to get the wrinkles out. Over all I do really like it saves lots of space!! Really gets the dog fur off the cloths and I don't have to touch wet heavy cloths! Overall great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. Love the space saving and the functionality. Wish we had done this sooner.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Less than pleased

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer dryer combo was great when it worked. But the thing broke down not 5 months into purchasing and now takes 9-12 hours to dry a single load. I could hand wash and dry my laundry faster. Buy an old school washboard and drying rack instead; laundry will take the same amount of time to complete. This product is trash that breaks down super easily and is not worth the nearly $3k.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings - We're deeply sorry to hear about the frustrating experience you've had with your Combo. This is certainly not the level of performance we aim to deliver, and we understand your disappointment. Please accept our sincere apologies for any inconvenience caused. To assist you in the best way possible, we kindly ask you to send us a private message on social media with your full model and serial number, as well as a copy of your review. This will allow us to investigate the issue further and provide you with the necessary support to resolve it. Your satisfaction is important to us, and we're committed to helping you find a solution. Thank you for bringing this matter to our attention, and we look forward to assisting you. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Will spoil you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Super convenient. Do not hesitate. Just think, you are able to start a load and not worry about where you will be when the wash cycle is finished. Just start and go!

    I would recommend this to a friend
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