Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 1483 reviews
(1,483 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 1 out of 5 stars
This is the worst machine, Customer service sucks
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst machine ever! I have this machine for about 9 months and it's already stopped drying, the clothes stink, and they come out damp and moldy. After looking at online resources, it looks like the machine needs A LOT of cleaning. like A LOT!!!! This is so inconvenient and is more inconvenient than having 2 machines and moving the clothes yourself. Lint gets stuck in all these awkward places and is impossible to remove. I have told that I have to vacuum, brush & do other dramatics to remove the lint from this machine and it's literally impossible. the machine also weighs 315 lb so its literally impossible to move by yourself to see if you can take the top off to clean. There is also a water clean out valve at the bottom, which is so inconvenient to take out water from and causes a lot of issues. and guess what? Lint gets stuck there as well. I have owned multiple machines in my past, and this is the worst most inconvenient one of them all. The GE customer service is literally the worst, I have called multiple times to people that dont pick up, and when they do pick up, they promise to schedule service with a repair or technician, I don't receive any follow up. I have still not been able to get my machine serviced and it's been over 3 weeks! Overall I am so frustrated with this machine and have no idea what to do. Don't in all gods name buy this machine!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your concerns with your Profile UltraFast Combo. We do make the Owner's Manual available online and recommend you review Pages 19-21 for our suggestions on cleaning the lint filters, the pump filter and the gasket. If you click on the Features tab and scroll all the way to the end of the listing, you'll see a link to the manual. We at GE Appliances would not recommend you attempt to remove the top of the machine as it's not necessary to clean the unit. Like many front load washers, the pump filter is accessible from the front. No need to move the unit at all. Given the difficulty you experienced in trying to reach customer support and/or schedule a service appointment, we encourage you to reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Rated 4 out of 5 stars
Great washer, OK dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It washes the clothes very well, very happy about the washer part. The clothes come out smelling very well and clean. The dryer is OK, most of the time I have to use the More Dry option to be able to dry all of the clothes, if not they'll stay wrinkle.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - thanks so much for sharing your positive experience with your Combo, and we're pleased to hear that your clothes come out clean and smelling fresh. We appreciate your feedback on the dryer's performance and the use of the More Dry option. We'll be sure to share this information with our design team to explore potential improvements. If you have any further comments or questions, feel free to anytime - we’re happy to help. All the best! Lauren@GEAppliances
Rated 5 out of 5 stars
Marvelous new unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are thoroughly impressed by how excelle t this new unit performs. Ventless is the way to go and we have so much more room since its all one unit. Wow!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Great appliance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work fine. It’s a monster in size. Nice looking unit.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Does its job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it its amazing. Dries up great and with no vent no vent no need to clean up vents
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
All in one washer and dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer, time saving, easy to learn to use, And worth the money
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money!!! We truly wanted to live this, but don’t. You can’t just fluff a load without water splashing down the front of the glass. Socks and underwear are always stuck and sopping wet in the front door. It’s take 3 hours to fully dry a load, medium size at best. Needs serious improvement.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you providing your feedback as we are always looking for ways we can improve moving forward. Some tips to keep in mind to help with dry time is that large, heavy fabrics contain more moisture and take longer to dry. We suggest separating large, heavy fabrics into smaller loads to speed drying time. Some additional tips can be found in your manual (page 26) which can also be found on the website. Dianna@GEProfile
Rated 5 out of 5 stars
GE One and Done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are thrilled with this machine! It’s even better than we imagined. And beyond it’s efficiency, it frees up SO much space in our laundry room
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great combo unit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this unit for about 3 weeks now and just like everyone else says it does a great job. The more you wash the more it refines the wash cycle. First time we did a load it was saying about 2 hours to complete now it says about 1:40. It learns as it grows. For our house hold it works great. For a larger house that does more laundry it may benefit to have separate unit or another of the same. We have no complaints so far. It does a great job cleaning the clothes and have had no issues with them being wet at the end of the drying cycle. Sheets, towels, everything has been completed as expected.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great working unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was delivered in the time frame assigned, and they placed it right where I needed it. The product is working great so far.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Amazing!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this combo! Only negative thing I have to say is water sits on the rubber inside of the door. Does amazing removing pet hair!!!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is convenient and holds a lot of clothes. It's indeed a smart machine. Don't mix your blanket and clothes together. It would take forever to dry...
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Simply amazing!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had reservations with going ventless again having had experience with a different brand. The old machine took hours to do a basic load. The ge all in one is very different. 2 hours a full load is complete! No separate machine needed. I can’t tell you how many times the transfer to the dryer would be forgotten. This is simple perfect. Auto dispense of both the detergent and fabric softener has also been amazing. Just throw the clothes in and hit play. That’s it. The only thing to keep in mind is ensure after every load to clean the filter. I would highly recommend this machine.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for your fantastic review! We're thrilled to hear that your Combo has exceeded your expectations, especially after your previous experience with a different brand. The convenience of completing a full load in just 2 hours and not having to transfer clothes to a separate dryer sounds incredibly convenient. We're glad to hear that the auto dispense feature and the simplicity of use have made your laundry routine much easier. Your recommendation to clean the filter after every load is a valuable tip to maintain optimal performance. If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out. Enjoy your hassle-free laundry experience! -Kacie@GEAppliances
Rated 5 out of 5 stars
Magic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine! I’ve had it for a few weeks but have completed a dozen loads. I heard lots of complaints about combination machines generally - that they don’t dry well, but that’s not the case here. I live in a condo with a closet for a compact stacked unit. Since it’s an all in one I now have extra storage space above the unit. I love the auto dispense, the anti wrinkle feature, and the ability to track completion. My favorite though; throwing in a load, losing the door, pushing a button and coming back to a clean, dry load of laundry in under 2 hours.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Buy it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Extremely easy to use, and I appreciate that it texts me once the load is ready.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Profile
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good missing some adds . Easy to use …………………………..
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Looking for something to make you’re life easier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this over Christmas and I just love it. It has helped with me forgetting about laundry so my clothes aren’t ruined from being wet in the washer for days. The fact that I can just add detergent and it just uses the right amount. This is a great machine.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 4 out of 5 stars
Love it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer dryer combo works great. The smart dispense is awsome. Perfect for small house or apartment.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .We are glad to hear that you love your new Ultrafast Combo unit, and it conveniently works out great in your space. We are excited for you to experience all the amazing features it has to offer. The Smart HQ app makes it easy to keep up with any updates so that your unit continues operating at optimal performance. We think it will be a great addition to your home for many years! Dianna@GE Profile
Rated 5 out of 5 stars
Happy Buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer dryer combo last month, and so far I am happy with it! I don't have to worry about moving the clothes to the dryer. It's all done in one step!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Perfect appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer/dryer combo is absolutely perfect. Such a space saver and clothes are perfect every time!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend































