Customer Ratings & Reviews
- Model:
- PFQ97HSPVRS
- SKU:
- 6649532
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Pros mentioned:Energy efficiency
Happy Buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer dryer combo last month, and so far I am happy with it! I don't have to worry about moving the clothes to the dryer. It's all done in one step!
I would recommend this to a friend Great working unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was delivered in the time frame assigned, and they placed it right where I needed it. The product is working great so far.
I would recommend this to a friend- Cons mentioned:Weight
This is the worst machine, Customer service sucks
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst machine ever! I have this machine for about 9 months and it's already stopped drying, the clothes stink, and they come out damp and moldy. After looking at online resources, it looks like the machine needs A LOT of cleaning. like A LOT!!!! This is so inconvenient and is more inconvenient than having 2 machines and moving the clothes yourself. Lint gets stuck in all these awkward places and is impossible to remove. I have told that I have to vacuum, brush & do other dramatics to remove the lint from this machine and it's literally impossible. the machine also weighs 315 lb so its literally impossible to move by yourself to see if you can take the top off to clean. There is also a water clean out valve at the bottom, which is so inconvenient to take out water from and causes a lot of issues. and guess what? Lint gets stuck there as well. I have owned multiple machines in my past, and this is the worst most inconvenient one of them all. The GE customer service is literally the worst, I have called multiple times to people that dont pick up, and when they do pick up, they promise to schedule service with a repair or technician, I don't receive any follow up. I have still not been able to get my machine serviced and it's been over 3 weeks! Overall I am so frustrated with this machine and have no idea what to do. Don't in all gods name buy this machine!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for sharing your concerns with your Profile UltraFast Combo. We do make the Owner's Manual available online and recommend you review Pages 19-21 for our suggestions on cleaning the lint filters, the pump filter and the gasket. If you click on the Features tab and scroll all the way to the end of the listing, you'll see a link to the manual. We at GE Appliances would not recommend you attempt to remove the top of the machine as it's not necessary to clean the unit. Like many front load washers, the pump filter is accessible from the front. No need to move the unit at all. Given the difficulty you experienced in trying to reach customer support and/or schedule a service appointment, we encourage you to reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
- Cons mentioned:Weight
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, easy to use. It is very heavy though, so taking it up stairs is tuff. Maybe have best buy deliver it and bring it in lol
I would recommend this to a friend - Pros mentioned:Noise level
sweet combo washer dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our all in one washer dryer is performing as advertised plus it is super quiet and has little vibration we are very happy with it and are happy we purchased it
I would recommend this to a friend Sleek, space saving beauty!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, space saving beauty! I have a very small house with my laundry room visible to anyone in my kitchen. Not having the washer AND dryer prevents those coming in the front door from seeing it! Also love being able to pour the entire bottle of laundry soap and softner into the machine and not having to add it to every load! Still trying to get used to the longer wash/dry cycle, but the payoff is not having to transfer from one machine to the other. And it will recyle on drying so they don't sit in there and wrinkle while it waits for you to unload!
I would recommend this to a friendGreat potential
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an open box and unfortunately it never worked like it’s supposed to. After a few weeks it completely stopped working. Luckily bought the protection plan but GE said it’s a part that will take 2 weeks to arrive. Bummed we were sold a unit that wasn’t in good working condition. Would recommend getting a new one maybe and definitely the coverage!
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. We're confident the Bodewell technician is providing the best solution possible. Thanks for your patience throughout this process while waiting on parts to arrive. -Don@GEAppliances
- Pros mentioned:Ease of use
Awesome machine and space saver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic machine that does it all. love how it washes and dries all in on press of the button. automatic dispensing is also fantastic!
I would recommend this to a friend - Pros mentioned:Ease of use
Buy it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Extremely easy to use, and I appreciate that it texts me once the load is ready.
I would recommend this to a friend - Pros mentioned:Ease of use
All in one washer and dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer, time saving, easy to learn to use, And worth the money
I would recommend this to a friend - Pros mentioned:Energy efficiency
Perfect appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer/dryer combo is absolutely perfect. Such a space saver and clothes are perfect every time!
I would recommend this to a friend Lovely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, on time, with great attitude, my new washer and dryer is the best, love it that it does not takes slot of space
I would recommend this to a friendBest purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product has been in use for about a month now, and I have no complaints. I love that I can control it from my phone. I love the freedom it gives me, and the efficiency when it comes to my electric bill.
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been working great! Being able to toss the clothes in and have everything be good to go when it's done has been fantastic.
I would recommend this to a friendAll in one GE washer/dryer unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE all in one seems to be better than the Samsung we returned. So far so good.
I would recommend this to a friend- Pros mentioned:Energy efficiency
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we have been using for a couple of weeks now. My wife loves it. Hard to believe it works so well off of a 15amp oulet with no venting
I would recommend this to a friend GE Profile
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised! Happy not to have to transfer wet laundry anymore.
I would recommend this to a friendAmazing!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this combo! Only negative thing I have to say is water sits on the rubber inside of the door. Does amazing removing pet hair!!!
I would recommend this to a friend- Pros mentioned:Ease of use
Can’t get any better than this.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only used it for a few days now, and I love it. Worth the investment, and can’t wait to do my next load of laundry.
I would recommend this to a friend - Pros mentioned:Energy efficiency
Best of best deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great best deal I got from Best Buy family loves it if you need both washer and dryer get a two in one
I would recommend this to a friend
