Customer Ratings & Reviews

I think the machine works great. I had very limited space in my laundry room so condensing 2 machines into one was key. The laundry cycle doesn't take hours, it senses the load and determines how long the wash and dry cycle will take. The clothes come out completely dry. It is wonderful.

It’s absolutely fantastic! The ease of use so awesome! I would highly recommend this combo.

I gave it 5 stars because it does do as it says. Some cycles do take longer if you stuff it. If you follow their recommendation it finishes in time. This machine requires you to do laundry different. I could do 4 full loads in a day. The nice thing is everything is dry and I don’t have to switch or restart. That being said, if you’re a weekend scrambler to do all the loads with kids it might not be your machine.

Love this machine. Time saving not having to remove clothes from washer and put in dryer.

Is definitely not fast. It doesn’t feel efficient: it’s really pretty and gets clothes clean but it’s an adjustment period to learn and the cleaning process is not efficient or effective. Would not replace with same product.

Stay away. We went through 2 of these. Both would take well over 4 hours even for small loads. But worse than that is the smell. No matter what we did the clothes would smell like a sewer with this unit.

Honestly, it was beyond expectations. I thought that the clothes might be wet after the drying period ended, but no. All you have to do is put the clothes in and take them out after two hours.

Works as advertised. Like the extra space in our laundry room by only having one appliance. Wish the pedestal was taller I didn't need to bend over so far to load and unload.

Fast shipping great product works excellent very well on the electric bill

Works as listed, saves a lot of space in laundry room

So far we are very happy!! Works great. I recommended.

Love it works great. No issues since purchased and no rewashes

I was so fascinated by the reviews and features of the combo washer and dryer that I had to have one. My dryer was on its way out so I said what the heck and ordered one. How my home is setup is the laundry room is located on the second floor. I watched the two delivery guys struggle to get this 300lb behemoth up the stairs. I also purchased the pedestal for the machine, and watched the delivery put the stand on. I watched them turn the unit upside down placing it on its top to put the stand on when I believe it should have been placed on its side. After the test cycle completed I decided to try a load of laundry. At the very beginning of the unit starting I knew it wasn’t going to go well. The washer wobbled on startup just sensing the load. I continued to watch it, and what I experienced that other folks have experienced was the washer wouldn’t spin fast enough to get the water out the clothes. I had to stop the washer and take my clothes to the laundromat to finish the load. I called Bestbuy customer service and explained what happened, and no questions asked they offered to exchange it. I opted to keep my old washer and just replace my dryer. After considering the labor it took for two guys to get the washer upstairs and back down again to remove it. I didn’t want to risk any damage to my stairs or walls. I think this washer fits better on a first floor application.

Excellent product. Would recommend this product to everyone especially if you are limited on space.

Ventless and lack of 220v outlet make this very convenient for basement installation.

No more forgetting about the clothes your washing and coming with a stinky clothes

Love the all in once concept BUT the lint trap needs to be redesigned, and this is a very High Maintenance machine. I have had two separate companies come out for repairs and no one knows how to fix it.

Excellent machine makes it so easy to do laundry set and forget

Great product. I love the ventless idea and the heat pump

Hands down the best washer unit I have ever owned! Put a load of laundry in and it’s a one and done with the ability to wash and dry. The auto dispense system has made my detergent last way longer and made it easier for my kids to throw their clothes in and just hit the start button. Absolutely amazing machine and glad that it is GE and not LG.