Customer Ratings & Reviews
- Model:
- PFQ97HSPVRS
- SKU:
- 6649532
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
THE best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE best purchase I’ve EVER made!! The app allows you to be aware of the status. You don’t need a dryer sheet but if you like to use them anyway, the app allows you to know when the dry cycle starts. You’re also able to use the scent boosters and you don’t need much! Uses less water and electricity and did I mention NO VENT!!
I would recommend this to a friendGE washer/dryer combo. Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so far. I love that it takes up half the space. I wasn’t motivated to buy this because of the automatic wash/dry but it actually is great. This really does improve my laundry life. I have had no issues with drying but I’ve only done about 10 loads so far.
I would recommend this to a friend- Cons mentioned:Reliability
blue up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 1st one blue up. I'm still waiting for a replacement.
I would recommend this to a friend Awesome washer/dryer combo, makes things so much e
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this machine, no more listener for the washer to be finished. We've had it about a week now and a regular load takes about 2 hours and 20 minutes, which is about the same as it took with our previous washer and dryer. It is so much easier just loading one machine and I don't think we would ever go back to 2 machines.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there – thanks for taking the time to write a review! We’re thrilled to hear how much you’re enjoying the convenience of our Ultrafast Combo. It’s great to know that it’s saving you time and making laundry tasks easier. Thanks for choosing GE Appliances and feel free to reach out anytime in the future if there is anything we can assist with. All the best! Lauren@GEAppliances
Do not buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this product. The first service call was less than 3 months after receiving the machine. I had to wait almost a month for them to come out only for them to come out and have to order a part and wait several more weeks. The machine always stinks and I just had to place another service call for the smell. Today is 3/22/24, let see how long it takes to repair it. I wanted to give it no stars but I was not able to submit unless I have it one.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We always want to provide a high-quality product and a great experience, and we regret the difficulty you’ve had. We want to help in any way we can. For an issue with odor, you may want to follow the cleaning instructions in the manual; those start on page 19, and the manual can be viewed on our GE Appliances website when you look up the model number and go to the product’s page. The model has a Self Clean feature that may be helpful. If you’d like, you’re welcome to reach out over our GE Appliances social media (such as Facebook or Instagram) with a copy of this review, your contact information and any case or confirmation number you may have. With that information, we can certainly review your situation further. -Sarah@GEAppliances
- Pros mentioned:Ease of use
All-in-one
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes washing clothes so much easier I highly recommend.
I would recommend this to a friend - Cons mentioned:Drying performance
Buyer beware, too expensive for such a headache
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so looking forward to not having to remember to transfer laundry to dryer, but this thing is SUCH a pain. You can't put large loads in due to dryer function. I have to use the vacuum to clean the filter after every wash and inside the filter holder for it to dry. Even with that, in less than 1 month, it's not drying well and the inside of filter compartment now has water in it each time I go to clean the filter with the vacuum. So frustrating to spemd so much money on something that makes your life more frustrating and doesn't work right after a few weeks.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If you run a Wash Only cycle, or stop a Wash+Dry cycle prematurely, you may find that the lint filter may feel slightly damp. Anytime a wet load is going through a high spinout, there will be opportunity for some moisture to circulate through the air system and land on or around the lint filter which could cause the filters to feel damp at the end a of wash cycle. This dampness goes away while running a dry cycle. -- If there is standing water around the lint filter after a wash cycle, this is not typical and a service call will be required to investigate this issue. We recommend scheduling service online by visiting the GE Appliances website or by calling 1-800-432-2737. -- We also recommend to ensure that your software is up to date, as that may improve drying performance.
Loving it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just moved into a new home and needed a new washer and dryer as our buyers wanted to keep our current ones. did allot of research and wacthed allot of videos. We are so happy with our choice, clothes come out perfect all dry and clean. Could not be happier
I would recommend this to a friend- Pros mentioned:Ease of use
Excellent product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. Love it. Will definitely buy it again.
I would recommend this to a friend Great so far!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes and drys loads in 2 hours. Overall has been a great machine. It is a little on the louder side.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We're thrilled to hear how pleased you are with your Profile UltraFast Combo. The sound rating of the Combo in washing is comparable to any of our other frontload washers. It is important that unit be properly installed and leveled and the shipping bolts removed. In drying, the unit is quieter than standard dryers since the drum is insulated and there is no external venting. If you feel your Combo is louder than what we have described, we recommend having our service team check the unit. If needed, you may call 1-800-432-2737 to schedule a service appointment. This is a great unit and we are confident it will serve you well. Kind regards - Vikki@GEAppliances
One and Done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research on this unit before buying it. Read the negative reviews to the positive reviews. I have to say I absolutely love this machine. If you take care of it and clean after every load you will see the amazing results.
I would recommend this to a friend- Pros mentioned:Ease of use
Don't be scared
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has change the game!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend - Cons mentioned:Reliability
Do not buy this.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit stopped working after owning it for three months. GE's warranty is a joke. I've been fighting with them for a month and a half over this appliance. It started giving a "critical compressor discharge Overtemp" error. GE does not stock the replacement parts, and could not even get me a replacement unit as they are "backordered" I'm now waiting on them to have a 3rd party company come pick up the broken combo and issue me a check for less than I paid for the appliance. I will never be buying anything from GE ever again after this experience.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We sincerely apologize for the issues you've encountered with your new Combo. We understand how frustrating this must be, especially as it stopped working after three months of use and the replacement unit is backordered. Your experience, including the challenges with service and the warranty process, is not reflective of the standard we strive to uphold. We understand the frustration this situation has caused, and we'd like to assist you further in resolving this matter. Could you please send us a private message on any of our social media platforms? This will enable us to gather more details and work towards a solution promptly. Once again, we apologize for any inconvenience you've faced, and we appreciate your patience as we aim to make things right. -Kacie@GEAppliances
- Cons mentioned:Drying performance
Never again
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washes fine just doesn’t dry good. Don’t ever buy from the Best Buy used outlet. Never again. Literally buying trash. The warranty are super misleading.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend checking out the “Clothes take too long to dry” troubleshooting section on page 31 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. -- To best address your purchasing concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
Filter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs a better filter to much lint getting around it plus Needs to come brush instead of having to order one.
I would recommend this to a friendBrand response from GE Answers
Posted .There will be some bypass (lint), just like on a regular dryer. However, be assured that it will not impact the great drying performance of our Combo! Ensure to clean the lint filter every five cycles as the display alerts (not after every cycle), clean the foam filter every 50 cycles as the display alerts, and clean the heat exchanger fins as needed with a brush set, or use our brush set #PM14X10056.
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressive features, cycles are quiet…..nice design, appears to use less water than my previous machine….
I would recommend this to a friendAll in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I’ve very pleased with this all in one. I was excited to do my first load and not have to change from washer to dryer.
I would recommend this to a friendGE Profile combo washer/dryer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you don't have one..... you are missing out on the convenience and savings this appliance offers you. A bit pricey but a major game changer in that segment. Use it everyday now for a few months and couldn't be happier.
I would recommend this to a friendMax Convenience,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super convenience. Less capacity than traditional dryers.
I would recommend this to a friendWonder machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine working well has been done in 2 hours I’m use to extra large capacity so I’ve been doing smaller loads so far
I would recommend this to a friend
