Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 1483 reviews
(1,483 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Clean and Dry faster than Lucky Luke!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic! Clean and Dry in less than 2 hours without any intervention and with cell phone notifications. Make sure to clean well the filters after usage though.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
gotta love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of it! an all-in-one is a great idea!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 1 out of 5 stars
Terrible build quality and no support!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome on paper, 110v and ventless fit my bill as I was moving from gas so 220 wasnt available and the space saving was an added bonus. Fast forward 11 months of light use, the unit stopped dying as well and 13 months of use the pump went out. Resulting in service and parts charges almost as much as a replacement buget dryer!! No warranty support or manufacturer support from best buy or GE. This product is junk and should be avoided!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you bringing this to our attention. If you have already tried service we ask if you could PM/DM us on any of our social media pages and please reference this review so we may look into this further for you.
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I recommend watching tutorials and reading the instructions cover to cover to take advantage of all the features
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thank you for your positive feedback on your new Combo! We appreciate your recommendation to watch tutorials and thoroughly read the instructions to maximize the benefits of all its features. If you ever have any questions or need assistance, please feel free to reach out to us. We're here to help. -Kacie@GEAppliances
Rated 5 out of 5 stars
Washer dryer combo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife and I absolutely love this item. People say it takes 4 hours! It does 2 in wash and 2 to dry! That’s what normal washer and dryers now take. I love the unit
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
It’s amazing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has been great! It really takes the stress off of having to remember to move clothes from the washer to the dryer in time. Hasn’t let us down one bit!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Amazing all in one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your thinking about getting this washer/dryer combo. Do it! This thing has completely changed the way i do laundry and has freed up a ton of time also my clothing smells so much fresher than it used to.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 1 out of 5 stars
A nightmare
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve already had to have it replaced twice and now the third one is failing. Nobody knows how to service it and working with GE is nearly impossible. I can’t believe this is still on the market.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for leaving an review. We would like to know more. Whenever possible, please send us a private message about this on Facebook, Instagram or X. When doing so, provide your model/serial number, a copy of this review, email and phone number. -Arnesha@GEAppliances.
Rated 5 out of 5 stars
Works perfectly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine works great! We’ve run it through our clothes, towels, and even bedding and it has washed and dryer it all with ease! I would absolutely recommend this product to anyone looking for an upgrade.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Wonderful solution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing machine! Washes beautifully and dries completely! No venting just plug in and voila ! This perfectly met our needs where venting to the outside was difficult
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Two in one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system. Just if you install it yourself make sure you take the shipping brackets off the back or somehow it will try to walk away. Other than thati have had no issues with it.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Love This Combo Unit!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, clothes dry nicely. Highly recommend!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 1 out of 5 stars
Problems at every touchpoint.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have three gripes. One with Best Buy, one with GE, and the other with the delivery company. I purchased the GE Profile Combo and it was delivered by a pair of disgruntled delivery men that clearly hate their job. They sent two delivery people even though the unit is extremely heavy and there's stairs involved. When I went to hook up the unit, the hose attachment was completely destroyed. I called Best Buy and explained the issue. They told me I could replace it but would have to pay an additional $100 for delivery. Totally absurd. After about an hour on support chat, I was told that once the new unit arrives, I can call in again for a refund on the $100. Whatever, I just need a washing machine, so I agreed. The new unit arrived a couple of weeks later and it was the same delivery people... again only two. They told me they could not deliver it because it was more than a two person job. After another length of time on the phone, I finally had it delivered. Great. I can finally do all the laundry that was piling up. After about two months of having the unit, it started having issues. The clothes would not dry and the unit would end cycle in the middle of a wash. It got to the point that the end cycle would happen immediately after starting a cycle. GE sent a repairman out who had no idea how to diagnose this unit. After calling someone else, he told me that I need to replace the computer parts in the washer/dryer and that he would be back in 2 weeks. A week later, I receive a robocall from GE telling me that the parts are on backorder. I wait another 2 weeks and decide to call for a status update. They tell me that it's going to take another month before the parts are available. Absolutely absurd. I hope once my geeksquad warranty kicks in, they're ready for continuous repairs.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us via private message on Facebook or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Rated 5 out of 5 stars
Charleen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just love this washer, I researched these combos fo a long time and GE Profile won everytime. I just love how it works.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Happy campers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this purchase. We are using it in our fifth wheel camper and it’s nothing shy of perfect! Takes about 2.5 hours for an average load. We also have 3 labs and it does great with the fur.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Love this machine!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love this machine. It was a bit of a bear to get in because it is huge! However, hook-up took minutes. One of my favorite perks is receiving a notification on my phone the my laundry is ready.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
All i one washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We hace had this for aviut four weeks. We love it. We have 3 kids and we are always on the go. This also us to start when we leave and just throw in the next batch when we get back
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
One and done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still learning more and more about this beautiful washer and dryer combo. I love so much because I can have freedom to accomplish other activities while my items can wash and then dry on their own.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 2 out of 5 stars
Do Not Purchase.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to get this. After 9 months i do regret this purchase. There are a few things that are nice however the negative definitely out weigh the positives. Our clothes do not dry all the way using the sensory dry unless the load is very small. Our clothes come out wrinkled. I deep clean the washer twice a month and it has developed a moist order. Now it has stopped spinning. Thankfully its under warranty however its going to take 10 days for them to come out. A family of 6 without a washer for 10 days is going to be a struggle.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Goodness! This is certainly not the experience we want you to have with your Combo. Thank you for taking advantage of your one-year warranty with us. We're positive that our technician will be able to get your unit working as it should. As you are waiting for your technician appointment, we do encourage you to ensure that your Combo is up to date. For assistance with this, you can view the article on our GE Appliances website called "GE Profile™ UltraFast Combo Washer/Dryer - Finding the Software Version ID". Also, if you've used bleach to clean your unit and are still having odor issues, we'd like to learn more and ask that you send us a private message on either Facebook or Instagram so we can gather some additional information and help in the best way we can.
Rated 5 out of 5 stars
GE Ultrafast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine! Never have to worry about moving clothes over again, we use the delay to start a load overnight and be finished around when we wake up
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend































