Customer Ratings & Reviews
- Model:
- PFQ97HSPVRS
- SKU:
- 6649532
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great space saver. Washer works great. Dryer is slow but being the type it is i expected that. It makes up for it by allowing us to run it at night and at work. We love ours!
I would recommend this to a friendHomeowner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish this technology would’ve been around 20 years ago. They have revolutionized washing and drying clothes and made it so much easier to wash clothes.
I would recommend this to a friendSave time and space
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ooking dorward to get ir delivered. We are excited to reduce the space that 2 machines took in our laundry room, not to mention the time saving by throwing all at once and get it all done
I would recommend this to a friendGe washer dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and love the combo washer dryer and the room it saves can do a load washed and dried in a hour and a half
I would recommend this to a friendgotta love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look of it! an all-in-one is a great idea!
I would recommend this to a friendGE Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, doing laundry is no longer a nightmare or a waste of time. I take out the clothes without wrinkles, I just hang them up.
I would recommend this to a friend- Cons mentioned:Reliability
A nightmare
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve already had to have it replaced twice and now the third one is failing. Nobody knows how to service it and working with GE is nearly impossible. I can’t believe this is still on the market.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for leaving an review. We would like to know more. Whenever possible, please send us a private message about this on Facebook, Instagram or X. When doing so, provide your model/serial number, a copy of this review, email and phone number. -Arnesha@GEAppliances.
It's great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than I expected and you can customize a lot of settings. Cycles are a little long, but not as long as it takes me to remember to move the wash to the dryer...
I would recommend this to a friendSPACESAVER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE ONLY ONE UNIT WAS TOLD THE DRYING TIME WAS BAD BUT MINE IS GREAT ALSO I FEEL LIKE IWAS USING TO MUCH SOFTNER AND LAUDRY SOAP THIS MACHINE USES ONLY WHAT IT NEEDS I HAVE NO REGRETS
I would recommend this to a friendstay away from this GE combo
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worse purchase i have ever made. reviews that have customers praising the machine are only after having for a couple weeks. give it 6 month and you will wish you never bought it. no longer dries in a timely matter. shakes and squeals on high spin. the company needs to make it easier access to clean lint out. have my machine already service and of course they say nothing is wrong with it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear you had difficulty with your Profile Combo washer. If you have not already done so, we encourage you to call Bodewell Service at 833-4BODEWELL (833-426-3393) to schedule a service appointment to have your washer evaluated and repaired as needed under the terms of your manufacturer's warranty.
Not worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this machine it’s far more maintenance and hassle than it should be. I thought this would be an incredible machine but unfortunately it has been plagued with issues. Have had multiple services set up within a year in a half.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
Best product ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So convenient, i get notified through my phone when laundry is out and leaves my clothes smelling anazing and leaves it cleaner than most machines, planning on getting a second one!
I would recommend this to a friendBrand response from GE Answers
Posted .Hey - Congratulations for having purchased what we believe is the most amazing product introduced this year. We are thrilled to hear you are so pleased with your new Profile UltraFast Combo that you plan on purchasing a second unit. We'd love to hear from you again and hope you will keep us updated. Wishing you all the best! Vikki@GEA
- Cons mentioned:Drying performance
Combo washer/dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought that buy a combo it will save me space and money, but is the opposite the combo is damaging my clothes, doesn't dry well my clothes and is waisting a lot of energy, my energu bill is to high. I don't like at all.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear your Combo isn't drying as expected, and the lack of drying is causing your energy use to increase. We'd like to help improve your overall drying experience. Please review the troubleshooting tips on page 31 of the Use and Care Manual in the "Clothes take too long to dry" and "Clothes are still damp even though the Combo completed the cycle" sections. The Use and Care Manual is located in the "From the Manufacturer" section of this product page. If these tips don't solve the issue you're experiencing, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further. - Julia@GEAppliances
Love This Combo Unit!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, clothes dry nicely. Highly recommend!
I would recommend this to a friendIvette
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was awesome unfortunately it was not the correct size had to return
I would recommend this to a friendI love this machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This makes laundry hassle free. No more loading and unloading. Simply toss it in pick your settings and start. It really impressed me how clean and dry my clothes came out.
I would recommend this to a friend- Cons mentioned:Drying performance
Broke in 4 months!! Doesnt dry well
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not sure how people have great experiences with this machine. It was a nightmare for me… first month was good.. then the dryer part of rhe machine broke.. and even if you have best buy extended warranty you still have to go through the manufacturer before they can fix it.., so basically your first year of extended warranty is covered by best buy… long story short dont get this product
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for bringing this to our attention. We would like to gather some additional details about this matter. At your earliest convenience, please reach out to us on any of our social media platforms via private message with the complete model/serial numbers of your Combo, pictures if available, and a copy of this review so that we can look into the situation further. We look forward to hearing from you soon. Kind regards. -Don@GEAppliances
Shockingly good!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this for my mom who has aleays loved hangkng out the wash ans ahe LOVES it. A truly impressive machine - so much so im consiyone for myself.
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was really easy product works as intended two hour load cycle and the unit definitely gets hot enough.
I would recommend this to a friendDidn't make it 90 days. Never again, GE.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so incredibly upset. Worked fine at firat amd i got rid of the dryer space and built a cabinet for atorgae there. But this machine didn't last 88 days. no kidding. Installed July 13, last night, Oct 11, started making some rattling noise inside it (notnin the drum), stopped mid cycle and didn't drain, didn't spin, and other than the lights on the panel does nothing. The app has zero diagnostic options and no codes are displayed. Wheb youvtry to use the qr codes, it just aemds you the the generic website for GE. This is the most money I have ever spent on an appliance and I can't even get it to one year? then making an appointment for service, they cannot get here for more than ten days? Never ever again. I will avoid any ge product for the the rest of my life. I am also going to find any review site that I possibly can to share this information. People should be warned that they risk losing a significant amount of money, time and convenience if they purchase this appliance just horrible.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are deeply sorry to learn of your disappointment surrounding the experience you are having with your Profile UltraFast Combo. Please accept our apologies and reach out to us via direct message on one of our social media accounts like Facebook to discuss your situation further. Be sure to have your complete model and serial numbers as well as a snippet from this review when you do reach out. We look forward to hearing from you. Kind regards - Vikki@GEAppliances
