Customer Ratings & Reviews
- Model:
- PFQ97HSPVRS
- SKU:
- 6649532
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Didn't make it 90 days. Never again, GE.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so incredibly upset. Worked fine at firat amd i got rid of the dryer space and built a cabinet for atorgae there. But this machine didn't last 88 days. no kidding. Installed July 13, last night, Oct 11, started making some rattling noise inside it (notnin the drum), stopped mid cycle and didn't drain, didn't spin, and other than the lights on the panel does nothing. The app has zero diagnostic options and no codes are displayed. Wheb youvtry to use the qr codes, it just aemds you the the generic website for GE. This is the most money I have ever spent on an appliance and I can't even get it to one year? then making an appointment for service, they cannot get here for more than ten days? Never ever again. I will avoid any ge product for the the rest of my life. I am also going to find any review site that I possibly can to share this information. People should be warned that they risk losing a significant amount of money, time and convenience if they purchase this appliance just horrible.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are deeply sorry to learn of your disappointment surrounding the experience you are having with your Profile UltraFast Combo. Please accept our apologies and reach out to us via direct message on one of our social media accounts like Facebook to discuss your situation further. Be sure to have your complete model and serial numbers as well as a snippet from this review when you do reach out. We look forward to hearing from you. Kind regards - Vikki@GEAppliances
Best buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delighted with the product. I no longer have to depend on the sun to dry my clothes. Now I can wash clothes at night and when it’s raining…I love it.
I would recommend this to a friendWe love this machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best investment to make for a home or apartment. Take a little over 2 hours to wach and dry a load but its well worth the time for the convenience.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - we’re honored to hear that you love your new Ultrafast Combo and consider it a great investment for home or apartment living. The added convenience of not having to switch the laundry over is certainly valuable, and we appreciate your positive feedback. In the future if you have any questions or need assistance, please feel free to reach out anytime. We’re here to help! Have a great day. Lauren@GEAppliances
All in one GE opinion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. The one fact that it drys it for you makes it worth it in my opinion. Makes me smile Everytime I get my dry clothes out
I would recommend this to a friend- Cons mentioned:Drying performance
Don’t do it!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could do this purchase again, I would run at the site of this washer dryer combo. This is impossible to use for a family. You can do one load at a time. The loads are approximately 1.5-2 hrs. With a regular washer and dryer you can start another load. The clothes are wrinkled, sometimes wet from water that accumulates in the front rubber while washing. This was a horrible buy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for bringing this to our attention and leaving your feedback. We would recommend making sure that your unit has been updated to the latest software version to ensure that your unit operates at optimal performance. Also, make sure not to overload the unit so that your clothes have enough room to move freely. Large, heavy fabrics contain more moisture and take longer to dry. Separate large, heavy fabrics into smaller loads to speed drying time. If you are drying a load with collars, waistbands, seams, or water absorbing materials (such as rayon and viscose), choose More Dry. You can find more troubleshooting tips in your use and care guide that will help on page 27 at the link - https://content.syndigo.com/asset/81b41885-7345-4534-9018-afa6a9c2a30d/original.pdf.
Great Laundry Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love It! A lot less space and it great to come back and the laundry is done!
I would recommend this to a friendUnhappy customer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whatever you do...Do not buy this machine. From the first day we got it put in we have had nothing but trouble. We had it exchanged and they brought out a new one with a base and its worse than the other one. Service guy came out twice said he fixed the problem but no it still made a horrible noise. Now they won't let us return it passed warranty. GE trying to repair now. Be careful!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Having problems with multiple appliances certainly isn't expected, and we would like to further investigate this on your behalf. When you can, please send us a private message on Facebook or Instagram providing a brief description of the issue as well as your most recent service confirmation number. If you don't have one, provide your email and phone number, so we can find you in our system.
Washer/dryer all in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It an amazing machine. Load it, set it and a couple of hours later done. Only regret is it doesn’t fold & put clothes away.
I would recommend this to a friendAll in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love The GE All in one. But we purchased this on 10/12 then delivered bout a week later. Paid $2600. And now not even a month later it’s $2199
I would recommend this to a friendJust what I wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A month in and I am very happy with this unit! Does exactly what it says it does, integrates with the GE app very well, no complaints yet!
I would recommend this to a friend- Cons mentioned:Drying performance
Stick with Conventional Washer Dryer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes too long to dry clothes and when they are finally dried they are so wrinkled you need to wash them again. Much too difficult to set up how you want a load washed or dried. Clothes get really twisted up. The app is only good for telling you when each load is done. There are so many things about this machine that frustrate me I could go on and on but I'm too busy looking for it's replacement to continue.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are very sorry to hear about the difficulties you have experienced with your Profile UltraFast Combo and apologize for your disappointment and inconvenience. We recommend making sure your software is up to date. The most current software version is 45.0.4.64. If you need help checking to make sure your software is up to date, you can take a look at an article on our website titled: GE PROFILE™ ULTRAFAST COMBO WASHER/DRYER - FINDING THE SOFTWARE VERSION ID If you still have issues, we encourage you to reach out to us via direct message on one of our social media accounts like Facebook to discuss your situation further. Be sure to have your complete model and serial numbers, address, email and phone number as well as a snippet from this review when you do. We look forward to hearing from you. Thank you! Joyce@GEAppliances
Amazimg
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its so nice to have one unit that does it all. Dont have to worry if your cloths will get in the dryer so they dont smell its all done in one unit its amazing
I would recommend this to a friendBest washer dryer I've ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've only had it for a week but so far this is a 10 out of 10 washer it's so convenient and the app is amazing
I would recommend this to a friendNew aspect to doing laundry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely changes how you do laundry & free up my time. Takes a little getting used to at first, but love the difference.
I would recommend this to a friendmy new toy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is my best friend the dryer is really good!! no complaints
I would recommend this to a friendBrand response from GE Answers
Posted .We're so happy to hear you're loving your new Ultrafast Combo! It sounds like it's become a real game-changer for your laundry routine—glad it's become your new favorite toy!
Recommended 100%
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is an amazing washer and dryer the best thing i bought this year so far!!! Recommended 100%
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and choosing the Ultrafast Combo for your home! We are happy to hear that you are enjoying your new unit and are pleased with your purchase. We are confident this unit will continue to impress you for many years with its great features and wash/dry performance.
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Way better than any other option out there! Highly recommend.
I would recommend this to a friendEvery household deserves this combo machine.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome! Every family will love this combo washer dryer. Saves on time when laundry needs doing. The best !
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Best thing i ever got never thought i would get one. But this is the best thing ever made. Run dont walk and get one
I would recommend this to a friendDrying issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this thing. Regardless of the load size, clothes never come out dry. You HAVE to select “extra dry” to even have a chance and it adds 20+ minutes to the load. I’m planning on keeping it but would not necessarily recommend this combo.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for sharing your insight. We recommend that you download the SmartHQ app to make sure the Combo has the latest software update. Also, please review the 'Loading" section on pg. 18 of the owner's manual for how to properly load your machine. Please let us know if you need assistance in the future. Take care. -Don@GEA
