Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 1485 reviews
(1,485 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best purchase ever
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever. Only issue is now I want two of them
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whole experience from purchase to delivery and use was a Godsend
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 1 out of 5 stars
DO NOT PURCHASE
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped drying after 3 months. Getting a technician out is more difficult than a space shuttle launch. GE has awful customer service. Words cannot express the level of frustration. When I see reviews like this I usually think “nah, it’s prob just a one off thing”. No, it’s not. I’ve properly maintained this machine, but it’s failed.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Please reach out to us via private message on Facebook or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Rated 5 out of 5 stars
Excellet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well built product and beautiful desing. The sales person was great with great product knowlege
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 1 out of 5 stars
Shaking my entire house.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this washing machine. Best Buy is horrible. The installation person delivered it but said he wasn't a plumber and wouldn't connect the hoses. NBD. I connected them and it worked fine at first. It started vibrating and that turned into shaking the entire house this past week. I checked the leveling and it was perfectly leveled. Then I realized that the feet hadn't been installed between the pedestal and the machine, it was attached by thin metal brackets and just floating. I looked at the directions and it clearly states to install feet on the machine. There are none and I'm sure the metal brackets have been bent by the weight. I've called Best Buy multiple times to have a repair scheduled and they say I'm out of their service area and they cannot schedule the repair. It's under warranty & they need to fix what they did! I can't even do it myself because the directions say to put the shipping bolts and brackets back on, the installers took shipping bolts with them. For now I would still recommend the machine, I'm hopeful that I can get it off of the pedeatal somehow so it will work properly again. I DO NOT recommend purchasing it from Best Buy. I'm hopeful that they will do the right thing and fix this problem.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - We're disappointed to hear you're having issues with your unit after your installation. We recommend you continue trying to work with BestBuy to find a solution, as they are best equipped in this situation. We truly apologize for the inconvenience and disappointment. Feel free to reach out to us if you have any questions about the features or operation of your unit. We're always here. Kind regards. Julia@GEAppliances
Rated 5 out of 5 stars
Working as advertised.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes come out timely with limited wrinkles. Working as advertised so far. Very pleased.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
GE Turbo Combo Washer/Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent unit that does 2 for 1 in a capable manner. This helps when space is a concern.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
2-1 All you need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used the one my father bought, liked the it so much I bought two lol
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 3 out of 5 stars
No wrinkle free :(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have tested several times and the we are not satisfied with just the wrinkle free! It doesn’t do the job it’s supposed todo! Other than that everything else it’s fine!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .It's great to know that things are going great. Dewrinkle is designed for loads of 1 to 8 light to medium weight garments. There are few benefits for larger loads. You can try using Wrinkle Care, which will tumble the clothes intermittently without heat for 8 hours to keep the clothes fresher and less prone to setting in wrinkles. For a better experience, make sure to separate large loads into smaller ones, and load fewer garments. We hope these suggestions help improve your experience. All the best.- Kianna@GEA
Rated 5 out of 5 stars
Great Appliance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to our new home, dont have to worry about dryer vents and saves space!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Double wash2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans clothes, awesome machine. Love the features. Lives up to all the positive reviews.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Love washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for my busy life. I work early in the morning and home with kids then cooking
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there – we’re delighted to hear that our Ultrafast Combo has become a valuable addition to your busy life, making your daily routine more manageable. We appreciate your feedback and are here to support you if you should ever need assistance in the future. Thanks for being a part of the GE Appliances Family and have a great day! Lauren@GEAppliances
Rated 5 out of 5 stars
One and Done
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. No issues. Total wash and dry time is closer to 2.5-3 hours. Very convenient.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Time saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is great no longer have to wash my loads again because I forgot to switch them
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
GE Profile All in One
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We did 3 loads of laundry the day of delivery and 3 the next day and we love it!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Fabulous
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has changed my life. Please dont hesitate and but this thing :)
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it’s both dryer and washer.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 3 out of 5 stars
Personal review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the idea of having washer/dryer in one machine. I just don’t like the fact that it makes a lot of noise. It is super loud and kinda changes the texture of my clothes
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We appreciate you taking the time to share your experience with your Profile UltraFast Combo. We recommend checking to be sure that all shipping materials which include: 4 bolts, 4 plastic spacers (including power cord retainers and rubber grommets) and 2 brackets and the screws fastening them to the Combo. The instructions for removal of these parts can be found in the owner's manual. If you prefer video instructions, our "Front Load Washer - Shipping Bolt Removal" video will take you through the steps. If you continue to have issues with noise, please call 1-800-432-2737 to schedule a service appointment to have your Combo checked by an authorized GE Appliances service technician. We are confident they can help. All our best! Vikki@GEA
Rated 5 out of 5 stars
Great Washer/Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing does what it needs to do in a reasonable amount of time. Highly recommended.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok so this item is really good homie, much love and respect
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend































