Customer Ratings & Reviews
- Model:
- PFQ97HSPVRS
- |
- SKU:
- 6649532
Customer reviews
Rating 4.2 out of 5 stars with 1515 reviews
(1,515 customer reviews)Rating by feature
- Capacity4.6
Rating 4.6 out of 5 stars
- Dry Time4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Must buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love it!! It's so refreshing to put your laundry in and hit start and not worry about switching it over. I have so much more room in my laundry room now as well. Highly recommend!!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
Hygieia, Goddess of Washers/Dryers
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this at 2am during a manic episode. Im a single, middle aged guy with no kids (that I know of) who HATES laundry. This thing has literally changed my life!! Yes, my laundry is still just piled up everywhere, but now it’s CLEAN laundry just sitting everywhere! Whether you have a big family, if you just hate switching over laundry, or if you’re sick of mildewed clothes because you forgot about the load, I HIGHLY recommend!! It’s the Japanese wagyu filet mignon of appliances! Ps: I named her Hygieia after the goddess of cleanliness.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thank you for sharing your delightful and humorous experience with your new Combo. We're thrilled to hear that it has made a positive impact on your life and transformed the way you approach laundry. Naming it Hygieia, after the goddess of cleanliness, adds a fun and personal touch! We appreciate your recommendation and if there's ever anything you need or if you have more feedback, feel free to reach out. Wishing you continued joy with your newfound laundry companion! -Kacie@GEAppliances
- Pros mentioned:Ventless
Rated 5 out of 5 stars
One n Done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really happy that we decided to purchase the one in done washer and dryer. We like the idea that it’s ventless and it’s a space saver.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Done in the morning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was unsure if a 2 in 1 was a good idea. I try to be careful with money. I have four kids, we do laundry. I'm loving this easy to use and a time saver. I like being able to start a load go to bed done in the morning.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
A game changer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was time to replace the old ones that we had and we made the switch based on other reviews. It runs perfect and have not had any issues. Getting the space of a 2nd unit open for shelves was a huge bonus.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - we’re thrilled to hear that our Ultrafast Combo has been a game-changer for your home, providing a seamless replacement for your old separate units. The extra space and convenience it offers are indeed significant benefits. If you have any more feedback or questions in the future, please don’t hesitate to reach out. Thanks for being a part of the GE Appliances Family! Kind regards. Lauren@GEAppliances
Rated 5 out of 5 stars
Convenient
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6 months in, so far so good, wife and love it. Highly recommended
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Great Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so great I would recommend it to anyone with a big family like myself who has a lot of kids if you are interested in getting this unit i would advise you so
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendRated 5 out of 5 stars
Love it! ❤️
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it delivery and install yesterday, did a few loads of laundry..and this is awesome. I have a new laundry room on my second floor, and now I don’t have to run up and down to change the laundry over. The clothes came out great, not damp like some reviews stated. I am surprised it took so long to have a combo machine like this, with all the tech we have today.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We are thrilled to hear how happy you are with your fabulous Profile UltraFast Combo. Saving you time and effort while providing great wash and dry performance is exactly what we had in mind when we worked so hard to develop this great unit. We are confident our Combo unit will revolutionize the way laundry is done and we are glad you're on this journey with us. Please let us know if you have any questions or concerns. Kind regards - Vikki@GEA
- Cons mentioned:Cycle time
Rated 1 out of 5 stars
Great... for a bit.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing was _incredible_ for two months. After that the poorly designed filter housing begins to start causing quite a lot of headache. There are two filters: Primary, cleaned every wash. Secondary, cleaned every approximately 10 washes. If you stay on top of this, it's supposed to prevent the condenser coils from fowling with lint. Unfortunately, the housing that both filters sit in is poorly fit to the machine and tons of lint is allowed to bypass both filters and clog the condenser coils. I would say this machine hasn't seen 30 full loads and it is already taking SEVEN hours to complete a full cycle. There are DIY solutions to this issue, but that shouldn't be necessary for a >$2000 appliance. If GE comes out with a different solution for this filter issue, I'd give it five stars in a heartbeat. But as it stands, this thing is going to be a service nightmare.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. Thanks for the feedback about the filters that we'll be sure to share with our design team. The Combo shouldn't take 7 hours to complete a load of laundry. Please make sure the software is up to date using the SmartHQ app. If this doesn't prove helpful, we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737.
Rated 5 out of 5 stars
Love the convenience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a great job washing and clean. I love the convenience of not having to move loads from one machine to another. The unit is larger and if you have a small utility room, you may have to make some provisions. We had to move the egress door into our garage over a few inches to clear the front door of unit. So my advice is to make sure to double check the dimensions and that you have plenty of clearance.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer and dryer Combo . It just two things in one i It is great I don't have to take the washer out into the dryer. It doesn't all thank you..
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great washer and dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Combo washer and dryer is working great. I have used it for three weeks now. It's a good buy.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ventless
Rated 5 out of 5 stars
Heatpump
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met all reviews I read. 110 ac no vent really solved location problem. It really opened laundry space.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 5 out of 5 stars
GE Profile front load washer & heat pump dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This GE Profile front load washer & heat pump dryer combo has been amazingly helpful for me. Perfect for a condo that has no access to a 220 amp connection for a regular laundry unit. I love the large drum size that comes with this laundry unit. Its a little pricey but it’s worth the investment as it cleans and dries your clothes perfectly.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thank you for sharing your positive experience with your new Combo. We're thrilled to hear that it has been amazingly helpful for you, especially in a condo setting without access to a 220-amp connection. The large drum size and efficient cleaning and drying capabilities make it a worthwhile investment for your laundry needs. If you ever have more feedback or questions, feel free to reach out. We appreciate your support and hope you continue to enjoy the convenience of this model! -Kacie@GEAppliances
- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine, space saving and works as well or better than any other washer/dryer we have had. Love the convenience of having everything in one!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 2 out of 5 stars
Do Not Buy until GE fixes the filter.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So we've had this since appliance since August and have generally loved it. No need for a dryer vent and a normal 110V plug is all you need. BUUUUT, for the past few months we've noticed a dramatic decrease in its ability to fully dry the clothes. We cleaned the foam filter numerous times, vacuumed the filter and tried to clear out the filter as much as possible. Still didn't seem to work. We do have 3 dogs so they generate a lot of hair. But there's no disclaimer that says 'don't buy this if you have ANY dogs or kids or people with hair.' So I figured I'd order a replacement filter and when I googled the filter a whole bunch of videos about 'All in One Filter Design Flaw' and 'Filter Hack' came up. After seeing a few videos i went down looked for myself and holy cow, what a mess. Now before you all say 'duh' or 'clean the filter more frequently', we do it religiously. But it's not the filter that is filthy, It's the coil on the other side of the filter that is supposedly designed to keep said hair from the coil. Additionally this coil is practically inaccessible. We've tried vacuum crevice tools and even a bottle brush. The attached photo is a view looking in the slot where the filter goes and looking towards the coil (the faint blue behind all the hair). You think this is a good design? I don't. Bottom line: The filter design is majorly flawed and I wouldn't recommend this product until GE fixes the design and also makes it accessible to clean and/or they provide an updated filter that actually keeps hair and debris off the coils. Otherwise you'll be spending $2K+ for a washer/dryer combo that can only wash.
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are glad you reached out and encourage you to send us a private message on one of our social channels (Facebook or Instagram) with your contact information and a copy of your review so we can look into this for you.
- Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
Best thing I've bought!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase we have made! Safes me time and space. I would recommend it to everyone. I will neverbgo back to a washer and dryer taking up space. Brillant idea!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Washer/dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient, easy to use, clean. Saves water and time. So much space saved!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend - Pros mentioned:Energy efficiency
Rated 5 out of 5 stars
GE Washer/Dryer Combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a space saver. Really nice appearance. App is great! Worry free washing. Can put a load in and walk away because it will start drying the load after the wash!
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
I would recommend this to a friend Rated 1 out of 5 stars
Best Buy sold me a lemon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy sold me a total lemon. It was the GE profile combo washer and dryer. It was marketed as having cosmetic imperfections but like-new working order. Well it leaked all over my floor. I called GE to have a GE tech fix it. He connected his computer to the machine and "didnt find issues except that the dispense bin almost overflowed but didnt." He never ran a full cycle. It leaked less than 5 min after he left running a self-clean cycle, not one of his test cycles. We then had an ice storm the last 5 days of my 14 day return period. BestBuy said id need to go to the store i bought it from to ask to see if i can return it a few days after the storm. Well i travelled 2.5 hours to get this discounted "working like new" machine. Why cant i call the store? Anyway makes no sense to inconvenient customers so much. Then best buy told me that i need to call them to fix the machine as they "run their own tests on it". I explained that the test the GE guy ran doesnt detect the real life issues, nor did the best buy "check" done before selling this machine. No one really ran a reall cycle. Who knows how much Best Buy would charge me to send their GeekSquad out to fix the machine that should have been in good woeking order. Well, i connected my machine to the app and wifi, and through ongoing conversations with GE, i now have parts delivered for MULTIPLE parts of the machine as part of warrenty. Best buy should have done all this before selling this machine. It is reckless productivity that could have really damaged my property had i placed it inside my home. Fortunately i had it in my garage, so so far i dont notice any damage from all the water leaks from this machine
This review is from GE Profile - UltraFast 4.8 Cu. Ft. High-Efficiency Smart Front Load Washer and Electric Dryer Combo with Ventless Heat Pump - Carbon Graphite
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there - We're disappointed to hear about the trouble you've been having with your Combo unit. This is not the experience we wanted you to have and we truly apologize for the inconvenience. We're glad to hear you're working with our service team and we're confident they'll continue to do everything they can to help you quickly and efficiently as possible. Reach out to us on one of our social media platforms via direct message if you have any questions or need further assistance. We're always here to help. Take care. Julia@GEAppliances

































