Customer Ratings & Reviews
- Model:
- PFQ97HSPVRS
- SKU:
- 6649532
Rating by feature
- Capacity
Rating 4.6 out of 5 stars
- Dry Time
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Machine of the Gods
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is such a Huge time saver and it leaves blankets so clean and fresh.
I would recommend this to a friendGet one! It will improve your life if you're busy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer and dryer combo is a game changer! My family and I love it. The app is great too.
I would recommend this to a frienddo not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had to have it repaired 3 times in the first 2 weeks.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If we can assist with your appliance, please reach out to us via private message on our Facebook, X, or Instagram account with a description of the issue, your model/serial number, and your contact information and we'll be happy to review and get back with you to discuss.
Great machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was sceptical but it’s fantastic clothes feel wet for three seconds, but they are truly dry 
I would recommend this to a friendIt Works for Me!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item works for me because I have no vent and no accommodation form the big ugly plug.
I would recommend this to a friendCombo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the money. Very happy with the purchase
I would recommend this to a friendBest helper
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought it, have been using it for less than a month. Life saver!!!
I would recommend this to a friendAll in one profile washer and dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! It saves us so much time with going from wash to dry in one cycle.
I would recommend this to a friendThink twice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the GE One and Done machine less than a year ago, and while it performed well initially, I’ve since encountered some serious service issues. Recently, the machine displayed an error code, so I called for warranty service right away. Unfortunately, despite multiple follow-ups, I’m still waiting for service three weeks later. It’s incredibly frustrating that such a new product would need a repair in the first place, and even more disappointing that the warranty support has been so unresponsive. Until GE improves their service turnaround time, I’d recommend thinking twice before purchasing this model.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to send in your feedback. We apologize that your combo unit is causing concern and can understand how disappointing and frustrating that is. If you are still having concerns and have not been able to get service, would you mind sending us a DM/PM on any of our social media pages so we can review this further for you? Dianna@GEProfile
Great New way Of Life.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine little loud on spin but dry os almost silent.
I would recommend this to a friend1 and done
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good. 2 hour to wash and dry! I am never going back to 2 appliance again!
I would recommend this to a friendWhy was this not invented long ago
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this was a little intimidating at first but it works great.
I would recommend this to a friend- Cons mentioned:Drying performance
Sorry so sorry I tried this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased from another site. Wish I had avoided. The dryer doesn't cut it. Lint management is terrible. Accumulates everywhere in machine. Check your corners and your evaporator. Its circumventing the filter housing. No help from ge. No parts available from ge. Don't fall for hype like I did
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Greetings -
We sincerely apologize for the challenges you've encountered with your Combo unit. This is certainly not the experience we want for you, especially as you've been unable to get the help you need. We understand your frustration, and we want to address this matter promptly. Please reach out to us on social media with your full model and serial numbers, along with a copy of your review, so we can investigate further and assist you. We appreciate your patience and the opportunity to resolve these issues. Thank you for bringing this to our attention, and we look forward to helping you soon. -Kacie@GEAppliances
5 star
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Best part is 2in1. I like the ventless dryer.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - Thank you for your fantastic review! We're thrilled to hear that you love your Combo with. The convenience of a 2-in-1 system and the ventless dryer feature are definitely game changers. If you ever have any questions or need assistance, feel free to reach out. Enjoy your laundry days! -Kacie@GEAppliances
Washer/dryer combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great...did not expect it to dry so well...!!
I would recommend this to a friendBest
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer and dryer combo is Best overall. I like it
I would recommend this to a friendAmazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good and good products love it ❤️❤️❤️ thanks for the offer
I would recommend this to a friendLove my new Washer/Dryer combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Where can I buy extra sponge filter for it?
I would recommend this to a friendUnit broke within 8 months and GE doesn't care
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit in July of 2023 with high hopes, but unfortunately, it has been nothing short of a disappointment. Within the short span of eight months, the machine completely broke down, leaving me with piles of unwashed laundry and a lot of frustration. The build quality seems to be extremely poor, with almost all electrical components malfunctioning despite short term use. Furthermore, the customer service experience was equally disappointing. GE has failed to fixed the unit a full month after first contacting them and they have no urgency or care on the matter. Possibly the worst customer service I've received from a company - even after escalating.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're truly sorry for the inconvenience and frustration you've experienced with your unit. Your feedback is important to us, and we're committed to resolving this matter promptly. If you are currently working with our Consumer Relations department, please correspond with your contact from that team. If not, please reach out to us via private message on Facebook or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Horrible combo unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could say positive things about this all in one, but we have had nothing but bad luck with this unit since we purchased it about three months ago. The LCD screen wouldn’t even turn on when we first bought it so that part had to be ordered to fix it so we had to go to a laundromat to do our laundry for a couple of weeks, which was soooo inconvenient with working long hours during the week. And now….its not even drying so looks like we will be calling in for another warranty repair on this unit and it’s brand new! Wish we still had our old washer and dryer back. This one has been such an inconvenient headache
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there - We sincerely apologize for the ongoing issues you've faced with your new Combo. We understand your frustration, especially as you've already had it serviced once for the LCD screen, and we're sorry for the inconvenience this has caused. If you are still in need of assistance, we encourage you to contact us via direct message on our social media platforms. This will allow us to gather more details and work towards a solution to address your concerns promptly. We look forward to helping you soon. -Kacie@GEAppliances
