Customer Ratings & Reviews
- Model:
- GFR0728PNSN
- SKU:
- 6458757
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the increased height and ease of use this pedestal provides for their washer and dryer, frequently citing its positive impact on their back and the convenience of loading and unloading laundry. However, some customers express concerns about the price point and lack of storage space, while others mention issues with noise and stability during the washer's spin cycle. The installation process also received mixed reviews.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Installation
Poor installation and customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged by installer. Installer took.parts with them so that the next installer could not install. Getting run around on exchange and install
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to send us your review. We are sorry to hear that you didn’t have a great experience with your retailer’s install service and hope this has since been resolved. We would recommend reaching out to your bestbuy.com customer service department at 1-888-237-8289, or call your local store.
Useful, hard to set up, noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The extra 7" of height provided by this pedestal makes it easier to load and unload my Ultrafast Washer/Dryer Combo. Getting the machine off the ground also helps when it comes time to drain the water pump filter for cleaning, since there's more room to position a container to catch the water. However, the very sticky rubber feet and the narrow access between the pedestal and machine make it difficult to make fine adjustments when leveling the combo. Front-load machines spin very fast, so precise leveling is critical. Even if you pay for a professional install, sometimes fine-tuning will be needed after the fact, and it's hard to do with this pedestal. Finally, the front panel appears to only be attached to the rest of the pedestal at the 2 upper corners. This leaves the panel free to move at the bottom edge. During spin cycles, this results in loud shaking and creaking noises. I'm considering using double-sided foam tape to secure the panel. I have this unit because it came free with the purchase of an Ultrafast Combo. At the full MSRP, I don't think it's worth picking up. If you need the extra height because of limited mobility, it's the only option available.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for taking the time to share your first hand experience using the this riser with our Profile UltraFast Combo. We are sorry to hear about the difficulties you have had getting your unit installed properly. We encourage you to visit our site and search for a support article titled: GE Profile™ UltraFast Combo Washer/Dryer - Excessive Noise or Shaking -- If you continue to have loud shaking after following the suggestions listed in the article, we recommend you call GE Appliances service at 1-800-432-2737 to schedule a service appointment to have these units checked. We hope you find this helpful. Kind regards - Vikki@GEAppliances
- Pros mentioned:Height
Great height!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect height to fit under my overhead cabinets!!
I would recommend this to a friend No Show
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful experience with Best Buy! We purchased the washer/dryer combo and a dishwasher 7/28 and now as of 8/14 it has not been delivered! I’m so angry. First time the delivery guy said we needed plumbing fixed plumber said not true. Second time we had an appointment but a glitch happened on their end and no appointment is available. Lastly today they said it’s on the truck headed to out house now five hours later still no delivery. It’s 6:30 pm est so I guess I will cancel and take my $3,000 elsewhere!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
- Pros mentioned:Overall performance
Solid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. We’ll see how it goes over time.
I would recommend this to a friend Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally getting the undamaged part and the initiative of the installers to complete the installation is the only reason for the five stars.
I would recommend this to a friendWorks as advertised.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works as advertised and is reasonably secure.
I would recommend this to a friendStudy and great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s study and great for its value. It make your washer set easy to access and protect you back.
I would recommend this to a friendBrand response from GE Answers
Posted .This pedestal was designed to increase the height of your washer or dryer by 7 inches, making it easier to load and unload laundry and allowing you to use the top as a folding surface! We're glad to hear you're enjoying it and we're confident it will continue to make your laundry routine more accessible.
Great washer, Terrible Best Buy experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer. It texts me when the wash is complete and sends another notification if I leave clothes in the washer for 30 minutes. Nice and quiet too.
I would recommend this to a friendBest front loader
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it. The best washer we bought. Saves on soap and gas for the dryer, because of the spin cycle is so fast.
I would recommend this to a friendLaundry Center
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 7" pedstals are perfect for a shorter lady. You can easily reach the top and they are the great
I would recommend this to a friendMatt and Orlando
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top nock installers. They came early, did the job well and were very professional. Gabriel and Patrick. 2 exceptional employees. FKSmith
I would recommend this to a friendPerfect.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grateful to have this after my washer/dryer was installed. I believe the unit would have been much too low without it.
I would recommend this to a friend- Pros mentioned:HeightCons mentioned:Price
Don't waste your money, Build your own
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just a base NOT a drawer...it raises it 7 inches. If I did it it again, I would have built my own instead of spending $200 for 7 inches.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for taking the time to share your feedback. Take care. -Don@GEA
Color doesn’t match
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a difficult color than a combo. Had to return it
No, I would not recommend this to a friendGE all in one riser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised! Sturdy and nice to not have to bend over as far to get into the drum.
I would recommend this to a friendGreat addition!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid and Sturdy. Highly recommend for taller people who have the washer/dryer.
I would recommend this to a friendGood but not worth 200+
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy however i dont think the price of over 200 makes sense
No, I would not recommend this to a friendGreat addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good addition to the washer and dryer. Solid, does the job.
I would recommend this to a friendMust have accessory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pedestal really makes a difference. You don’t have to really strain your back when doing laundry
I would recommend this to a friend
