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Customer reviews

Rating 4.6 out of 5 stars with 3307 reviews

Rating Filter

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,307 reviews
  • Rated 5 out of 5 stars

    great images

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything Came out well...I was satisfied with the service I received.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need better local support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directly asked question, “Is the support for computer help local?” I was told ‘yes’ as long as it is within hours of local store. This is NOT true and getting a local person from the US is a challenge. Do not appreciate getting bad information. I would not of purchased this coverage. Once I got local support, it was pleasant and helpful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced a corrupt hard drive and was able to reinstall office for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I needed their help, but fortunately they solved my problem in one visit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good morning I am interested in the position and would like to know if you have any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my laptop to be fixed and they were able to fix and good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician was very helpful and professional through the whole process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is well worth the fee! They have always been very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad customer service is always very helpful and prompt with their service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase a desktop and knowing it was for my son gift They installed the program in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgable technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my new 2 in 1 laptop set up by the Geek Squad they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get my computer fixed quickly. I kept informed of the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team very helpful Picked lap top on time always kept me informed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when are the good thing is that you're able to make an appointment when you have the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great support from Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good turn around time on repair. Could have been better explained what they did to pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen and so do viruses. It is great to have extra support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they take good care of our computers, both laptops and home computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One on one service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Text took the time to help and answer. questions and go over plas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great with my computer they fixed all the problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With help I was able to find a DVD player to work with my Apple computer

    I would recommend this to a friend