- General
- Product Name: 24/7 Support - 2 Year
- Brand: Geek Squad®
- Other
- UPC: 400088920113
From answering simple questions all the way to removing stubborn viruses, Geek Squad is here to help you online, on the phone, and at more than 1,100 Best Buy stores. Internet Security software is also included at no extra charge.
- Available for PCs, Macs, tablets and iPads: Membership is good for three devices, even if it wasn't purchased at Best Buy.
- Agents Available Around the Clock: Your questions and tech problems are in great hands.
- Premium Internet Security Software at No Extra Charge: Block viruses and spyware, and identify unsafe links and search results.
- Unlimited Virus Removals: We'll remove any viruses your device encounters.
- Unlimited Computer Tune-Ups: We'll give your computer an annual tune-up, which includes operating system software updates, screen cleaning, fan cleaning and keyboard cleaning.
- Device Setup and Connection to Existing Home Network: We'll get your device running and connect it to the Internet.
- Operating System, Software and Hardware Installation: We'll make sure you have an up-to-date operating system, and install any software and hardware.
A: I finally was able to reach an geek squad agent in live chat on the website. I was told it would be $76.48 to renew. It's on automatic renew. So happy just to get a direct answer, as it was one of the hardest things in trying to find out. Been trying literally for two months now to find out. Thank you for the answer, it was helpful as well. Kind Regards.
Q: If I have 24/7 support $199 year do I need to purchase additional on new purchases ?
A: Hi Judy. Thanks for your great question. If you have 24/7 Support or Total Tech Support, it does not at this time cover products for the hardware aspect. So that does need to be purchased separately. However, Total Tech Support members save 20% on Geek Squad Protection. I hope this helps. Please let us know if there's anything else we can answer for you.
A: Log onto the Best Buy web site and select services - then contacts. Leave them a message and request with your email address.
A: Hi Jackie. Thanks for reaching out to us for this. I'm sorry to hear about the login issues. We can definitely look into this with you. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
