“I have the old 24/7 tech support plan, it's up for renewal at the end of this month. When I called and finally was able to speak to a live person to ask about the renewal cost of this plan, they wouldn't tell me. How much is it?”
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I finally was able to reach an geek squad agent in live chat on the website. I was told it would be $76.48 to renew. It's on automatic renew. So happy just to get a direct answer, as it was one of the hardest things in trying to find out. Been trying literally for two months now to find out. Thank you for the answer, it was helpful as well. Kind Regards.
Sorry, there was a problem. Please try again later.Hi there. Thank you for taking time to connect with us about this. If you are able to renew it, it would likely be $99. For a couple years, that plan has been deactivated technically as we have replaced it with the Total Tech Support membership. If it allows you to renew, that's up to you if you go ahead with that or upgrade. If you would like to learn more, I'd recommend connecting with your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.
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