Customer Ratings & Reviews

I am a low tech person. The Geek squad has always treated me me with respect and patience. They are excellent in every way.

It is nice to be able to have someone knowledgeable and trustworthy to help out. Geeks have always treated us nicely and professionally.

I've never used Geek Squad support. I was impressed at their processes, knowledge skill sets, and expediency in correcting my issues.

THE GEEK SQUAD IS TERRIFIC. I CALL ON THEM SO MUCH BECAUSE EVERYTIME MY COMPUTER UPDATES SOMETHING GETS MESSED UP. LOVE THEM.

I don’t click with every G S technition, but they are helpful and I like in-store better than phone or computer, this is my second policy with G S - Best Buy

I was welcomed and they knew what was wrong, once I described it and they fixed it, plus explained it so I would understand. Great Job!

The cost of the service is well worth it to keep your computer or tablet updated and cleaned out -- which allows it to run smoother.

I have experience Great customet service from the Geek Squad in Melrose Park, IL. Team member Robert is always helpful and patient!

Works great for my quick copy art projects. The price and ease of use is great. Easy install easy to figure out menu and tool Bar.

I have used this service on several occassions. Always ask for the same tech. He is very knowledge and patient with his explanations.

I took my laptop to Best Buy because of virus issues, when i got it back it was like brand new. Prices are a little much but worth it

Typically dont purchase assistance but glad I did due to repeated software and firmware updates needed on an external blu ray player.

they are the best, they will help you with what ever you need and make your BIG that you think you have a little one as they fix it.

Geek Squad services have served me very well for several years. Very professional. They look after me financially & technologically.

Geek Squad is always courteous and helpful. Our computer was fixed in a timely manner. Appointments alleviate the need to wait in line.

GeekSquad is convenient with 24/7 online availability. Scheduling appointments is nice convenience and they keep to their schedule.

I always get the geek squad insurance on every item I purchase with any value. It's good to have and I feel I can trust these guys.

every time I purchase something, I buy the warranty as "just in case". Best buy always honors my purchase with no questions asked.

I am learning more about my computer each day I try something new. Great to have a local resource to consult if I have questions.

I don't usually purchase support but was glad I did. I have utilized Geek Squad online about 5 times so far and support was excellent.