Customer Ratings & Reviews

hard drive went out on laptop...had fixed...cleaned and ready to go in about 3 days.....communication was a problem since I am hearing impaired

Geek squad was wonderful in educating me about my products and downloading my programs. Saved me tons of time and confusion.

Had to bring my laptop in a couple time BOTH times the problem was operator error. And they were very polite about it

I recommend 100% to make all the compresses of technology in best buy because they offer an excellent professional service.

Geek squad customer service was excellent.they had my computer fixed in 24 hours and were very polite and courteous to me .

I always add this to my purchases. They’ll fix everything and you don’t have to come out of pocket for more money

The Geek Squad personnel I interacted with knew exactly what they were doing. Would recommend them to family and friends.

All that worked with me were friendly and professional. With the exception of my file being lost for whatever reason, it was a great experience.

Geek Squad was fast and had a quick turn around with fixing an issue with my laptop. So glad I purchased the warranty!

Love it. Easy to use great graphics and resolution. Would recommend this product to anyone looking to purchase a new computer.

Geek Squad does a great job. The issue is trying to get someone on the phone. Even when do get an agent on the phone they shuffle you around.

Well trained staff for ease of installing equipment. Can answer questions and demonstrate features of purchase!!

Tech came when he said he would. Diagnosed problem in a reasonable amount of time. Set up return date to repair tv.

Peace of mind to know that help is just a phone call away. While it may take time, they always figure it out when I call with issues!

Working with the Geek Squad Team in Scottsdale was very pleasant. They were very knowledgeable, patient, and professional.

I purchased it to help with our electronics that we currently have just in case. Best investment ever. Recommend it highly.

We’e experienced two “hacker type” issues and both were resolved in short order. The support has been excellent.

Bought a year of Best Buy Geek Swuad so if anything happened to my grandsons gaming laptop he would have professional help.

Geek squad has helped me in numerous occasions. Everyone has been friendly and willing to go my pace when explaining things

I've taken my computer in a couple times to have it looked at and the tech's have always been very pleasant and helpful.