Customer Ratings & Reviews

I gave them my laptop to fix viruses n do any updates that require.thay did well done.

You can't beat it for $35 because it turns any tv with an HDMI connection into a smart tv..

answered all my questions, helped me with all my programs and getting my laptop setup!

The costumer services was excelent. The agents know their job and offer me many options.

Solved the problem efficiently and gave excellent service. Would recommend them highly.

geek squad helps anytime there is a minor or major problem with my products

I would not have a laptop without Geek Squad - 24/7 Support - 3 Year; worth the money.

I would recommend this service for anyone buying a new computer/Agent did a great job .

Used a couple of times but could have used more easily. Staff are very helpful.

they really took care of my computer when it got a virus and where really quick

My machine was loaded with junk, slow, clunky, almost non-functional. The Nerds fixed it.

Every time I needed to use Geek Squad, they are the nicest. Always answers my questions

Agents have been very helpful, mostly remote. Long wait times though for 2nd tier help

So far so good with bestbuy geek squad. I hope all goes as well as they have so far.

I was hesitant about this at first but when I heard all the benefits I changed my mind

The Geek Squad was so efficient, polite and helpful. My computer has never run better.

The "Geek Squad" is simply the best! Very attentive to customer needs, and very helpful.

it is nice to know that i can call geeks if i have problems or issues with computor.

I have purchased from Best Buy and always purchase the Geek Squad, as you never know!

Once I got to a person he didn't know what he was doing and help me considerably. But your have to make an appointment set up is terrible. I have a membership but yet even having a membership you make someone come back another time I would understand you making someone come back another time that doesn't pay for the membership but not someone that has a membership.