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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.6 out of 5 stars with 3306 reviews

Rating Filter

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,306 reviews
  • Rated 4 out of 5 stars

    Great router for wireless cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a router for better speed for my internet and the NetGear 25 was the right one .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend! Service and products are always consistently great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the prices and also all overstocked items flash sales, etc.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with last service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Copied my lap top (hard drive). They had it for5 days...still having problem. Store agent told me to contact Geek Squad on internet...

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi, Phil. Thanks for letting us know about your recent Geek Squad visit. I'm sorry to hear that your laptop sounds like it could use some more work. Typically, if the job is something that can be done remotely, we will suggest that over bringing it to the store because we find it's a more convenient option for most customers. If that sounds good, you may connect with an Agent by visiting www.GeekSquad.com, or by calling us at 1-800-433-5778.

  • Rated 1 out of 5 stars

    only tried to use one time and geek could not help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only attempted to use one time and lady could not help install aol Said I would have to take computer into store and they said it would be another 2 3 days before they tcould get to it Geek did offer to send someone out but would be a $49 charge I called a private technician and he was he in 30 minutes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a gift card that my son was able to use to buy his game

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was one of the lucky ones that I didn't need to use this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have purchased the geek squad protection for almost every product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overcharging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an email with an offer to renew my GeekSquad technical support at a substantial discount. I agreed to purchase the service for $70. However, Best Buy charged me the full amount of over $200 for the service despite multiple phone calls to confirm I would be charged the discounted amount.,

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi, Hokie. Thanks for letting us know about this. I'm sorry to hear of any disappointment! If the plan was renewed during the renewal eligibility window, I don't see why there would be any unexpected charges. Our team of Agents at 1-800-433-5778 would be happy to look deeper into this for you!

  • Rated 2 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two out of three individuals were not that familiar with Apple products

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't follow through, shoddy work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial check in was good. Everything afterwards was poor. They never did the work outlined. Told me it was ready. When I arrived, they told me it wasn't working. Had to return and then it still didn't work. Had to take it elsewhere. Very poor service. Lost money on a service never delivered.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We expect our Geek Squad Agents to ask the right questions and have the know-how to meet your definition of fixed the first time. I apologize that this wasn't your experience with us. Thanks for providing your feedback.

  • Rated 5 out of 5 stars

    Computer works great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech spent a lot of time going over things. I love Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the alpine stereo on my motorcycle was an excellent choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my laptop now it works fast again thanks guys

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    needed for servicw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems ok so fa, I needed geek squad coverage to have them work on my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. This purchase was well worth the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not correct my problem and I hit poor answers to my questions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer services, no line waiting, phone appts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection from malware,spyware ,and phising .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad is the worst buy ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad protection to fix a desktop computer. Two visits and 6 days in the shop and the computer still has the same problem. Black screen and crashes about 1 out 5 startups, they don't run diagnostics, they just install updates and charge you a fortune. Avoid Geek Squad!

    No, I would not recommend this to a friend