Customer Ratings & Reviews

Assisted with installation of a dual boot system. A little pricey but the work was good and coverage plan was also acceptable so I went with it. Work was done very quickly.

The geek squad is excellent in setting updevices. They have a tech named Jake that has helped me many times and is very knowledgeable on the products I brought him for advice.

I have had several occasions to call on the trusty Geek Squad for help and have always been pleased. 24/7 they are available..this is a good investment, economical too!

the support I have received has been excellent, Everyone I have spoken to has been very knowledgeable and answered my questions or fixed my problems on the initial contact

The Greek Squad is the Greatest. They set up my new computer. Made sure everything was working and transferred from my old out of date computer. Thank you so much.

My PC was locked up,took it to Best Buy and bought a 1 year plan.They fixed it and now I'm set for a year.I'll buy at least another 1 year plan after that.THEY ARE THE BEST!

Whether you need laptop assistance with re-imaging or assistance in making sure external devices are all functioning correctly with the laptop, these folks are great!

I had several follow up calls on a laptop. They were helpful and pleasant. I was less pleased with the instore geeks. Inconsistent information and not advocate when I had to exchange a defective laptop.

Bot this along with on-site set-up and data transfer of new equipment. Tech was able to bring my old unit back to life, answer all my questions. Well worth the investment

The techs that came to our house were awesome. The set everything up, worked through some problems and fixed them. We got the extended service and that helped quite a bit.

Thank goodness for Geek Squad! They are very professional and helpful and give you the best options for the situation.

I called the same day I got my computer and everything else and they were able to come the very next day and set up all my stuff plus two older laptops I had. Great buy

purchased our items. Sales associate dropped them off with the geek squad and we were notified within 48 hours that our first laptop was programmed and ready for pickup.

My plan covers up to 3 devices for 1 year. Great money saver because a single repair could cost the same. I would recommend this to anyone who knows they have problems with their electronic devices.

I needed help with my laptop recently, and the Geek squad was very helpful to me. They were able to fix my problem with my laptop.Very friendly and helpful and knowledgeable

I highly recommend getting this protection. I have been shopping at Best Buy for years and always renew my protection. They are very responsive to my needs and work quickly.

My computer was ready fast. Did not like the fact that I had to make an appointment to drop off & pick up. Had to stand there waiting while no one was in front of me for next appointment time to arrive.

very helpful in identifying why my computer was running slowly, courteous and though I am not very computer literate did not make me feel like I didn't know what I was doing

This is great computer for all my needs. The price was right , Don’t walk out of the store without purchasing the geek Squad service. They are fantastic!! They are experts.

My husbands Apple was slow and dropped websites; Geek squad was able to return laptop to original working speed.. Geek squad service is efficient and work is explained well.