Customer Ratings & Reviews

The Geek Squad people are always available and tremendously helpful with any problem or question. I am truly amazed by such help as that provided by Geek Squad agents.

I had my pc updated in the store where I purchased geek squad . I was unable to do the updates with my slow internet and they did everything I asked. Nice service to have

It is so nice to have computer advice accessible 24/7. Whenever I have an issue, the Geek Squad has been so helpful and patient. Great service at a great price!

Because had such old desktop, used geek squad for moving all files over including quick books. They were very careful, making notes for future use.

Using the geek squad has saved me time and the frustration of doing it myself. The geek squad works their magic and I am so happy I don't have to do it myself.

My computer had been compromised by an out side source. Geek Squad had my computer back to me ready to go in one week. Worth every penny to have service like this!

I really like the online service where they handle all problems online. I have always had better luck with the online service but in store Not so Good

We use the Geek Squad to keep our computers working and up to speed. They also are very helpful when the equipment starts to get bulky and starts to do some strange things.

Needed some help with adding something to my laptop, I just couldn't do it and one of the geek members helped me out even though I didn't have a scheduled appt. Was great.

Geek Squad Tech Support, especially in store, is wonderful. They are very helpful and answer questions. The pricing for the 3 year 24/7 tech support is very reasonable.

I may have been a victim of tech scam. I was so worried, I contacted Geek Squad and they answered questions, walked me through how they could help protect my computer.

it is comforting to know that i have a support team available should i need them. and, by allowing up to three computers on the account the cost of the support and virus protection is reasonable.

I bought this service but less than a year later they already changed it to a different name and different suite of services. Hvaent had an issue yet but shouldnt I just be migrated over?

Nice courteous staff. I trust Geek squad to take care of my laptop.They've always answered my questions and helped me be a more knowledgeable user (I'm a senior citizen).

Use their service several times a year for tune ups and issues with my laptops. They usually resolve the issues on one session on line without a need to take the computer in for service.

Leave without worry when purchase geek squad. Purchased this time for my granddaughter’s camera but purchased geek squad at a later date for rev piece of mind

Love the call blocker feature on this system; phone will not ring for robocalls. Didn’t think we would use the 5th handset but it’s great for the living room. Easy set up.

They upgraded my Hdd drive and my added a M2 2TB 2080 Samsung PRO drive great job, I also had them install Flat screen TV another great job, very professionally done

I had an issue with the Microsoft updates and The Geeks took care to check the PC and reload the updates and let me come back in before the work so I could get some unbacked up data from the machine.

The Geek Squad diagnosed the problem with my PC and fixed it in less than 20 minutes all the while explaining to me what was being done. Great customer service. Thanks!