Customer Ratings & Reviews

Use their service several times a year for tune ups and issues with my laptops. They usually resolve the issues on one session on line without a need to take the computer in for service.

Leave without worry when purchase geek squad. Purchased this time for my granddaughter’s camera but purchased geek squad at a later date for rev piece of mind

The Geek Squad agent was very prompt to help me when I walked in Best Buy,he explained me the all process on how to fix my laptop and give me a better protection plan.

Keep up the good work. The squad kept me advised from beginning to end, everything thye sais was done and all there suggestions worked perfect. Keep up the good work!!

DO NOT RELY ON EXCEPTING OR BUYING THE INSURANCE. I USED IT AND I COULD NOT UNDERSTAND THE CLERK. I FIND USING THE GEEK SQUAD EXTREMELY HELPFUL AND YOU TALK ONE-ON-ONE.

I've had two occasions to call Geek Squad for help. Both times they were extremely knowledgeable and resolved the problems quickly. I would never be without them!

The Lenovo yoga computer is excellent. Visually,the detail the screen has is stunning. I also like the way it can turn into a tablet. I would highly recommend this computer.

Each staff member was polite and willing to help with a smile! Kyle in particular was my first person to deal with and he made my introduction to th Geek Squad awesome!

Fought with my HP laptop and Win10 more than once. Geek Squad has saved me and they are about to again with possible lemon. Year subscription is totally worth it! and I plan to re-up! Thank you!

I love that I can call in and have them fix my computer without taking it anywhere. Our closest Best Buy is 2 hours away, so this is really important to us.

LOVE THE AUTO FEED AND TOUCH SCREEN DISPLAY. NEED TO SET UP WIFI NOT DONE YET. HAVE TO PLUG IN CABLE TO PRINT, I'M 77 COMP SAVVY AND HAVE TO CALL TECH SUPPORT FOR THAT.

Brought in a laptop for some updates. The service was very good and the technician (Tim) was the best. He resolved a problem and cleaned up the laptop. Tremendous work.

I have called a few times for help with my computer running slow or any issues I have with it. I have always got great help and resolved my problems. I would recommend.

The geek squad did a great job in a timely manner. They replaced my hard drive and did it in a day less than they stated even thoughg it was a very busy time of year.

The Geek Squad is why I'm buying all of my electronic gadgets at Best Buy now. It's like manufacturer support used to be 30 years ago. They just get the things fixed.

I am so impressed with the guys that helped us from the first minute to the last minute. Everyone was so knowledgeble and patient. I am so glad we went to best buy.

Made appointment to meet a geek squad member for the afternoon. When I arrived the member was ready and prepared. She answered all of my questions and was very patient.

I have been using the Geek Squad for years. They are always very helpful and patient. They have resolved every issue every time. Can't get better than that!

I was very impressed with the helpfulness of the Geek Squad members - they answered all my questions and took all the time I needed. Very helpful and professional.

I renew my protection every year. Geek Squad has been very helpful to me and the price covers my 2 computers and tablet plus I get security coverage with Webroot.