Customer Ratings & Reviews

I renew my protection every year. Geek Squad has been very helpful to me and the price covers my 2 computers and tablet plus I get security coverage with Webroot.

I was very impressed with the helpfulness of the Geek Squad members - they answered all my questions and took all the time I needed. Very helpful and professional.

Made appointment to meet a geek squad member for the afternoon. When I arrived the member was ready and prepared. She answered all of my questions and was very patient.

Pretty happy with my chromebook. Wish someone had told me a few things about it... such as I have to log in my password each time I log on. Not crazy about the HP7155 printer. I should have been told how difficult it is to find HP 64 ink. The worst thing about my entire purchase of Chromebook and printer.. is that no one told me it is pretty much impossible to set the two up at home. I had to pay even more money to have a geek squad member come to my house to set up the printer. I have never had to have someone set up a printer before. Never.

My computer would not boot up, getting a message that there were missing or corrupted boot files. The Geeks ran diagnostics twice and found that the hard drive overheated and could not be read.

I was totally sceptical about the price and services! This is by far the best thing I've ever purchased from best buy! Super helpful for my parents as well!

I joined the geek squad and I couldn't have asked for any better. I had three computers that need to be worked on. Got all three done with each one within a short time.

In one month we got our money's worth from this valuable service. This is a must for any product you buy from Best Buy. They are worth it and I wouldn't be without it.

It helps run scans against viruses that could potentially attack my computer. Supposed to make it go faster but runs a bit slow sometimes. Great because it has unlimited geek squad support.

i was having problems with my computer and i counldnt fix it so i bought the 3 devices/ one year for software problems and now my computer is working perfect just like new,

Called customer service, over the phone they told step by step how to set-up, and run my pc. I don't know much about pcs, but they simplified it for me to understand.

James was incredible!!!! He was able to update my computer!!!!! He took his time fixing my old dinosaur and made it run much faster and with updated programs!!!!!

We've had a Geek Squad service contract for awhile now, and it has been worth every penny! They have been very friendly and helpful on several different occasions.

This blender is so quick and easy to use (it even cleans itself.) Frozen drinks come out a perfect consistency, and I like the pre-set programs for different needs.

I haven't been disappointed in all of my experiences with the Geek Squad. I have been with the Geek Squad before and they always were helpful in solving my problems.

Geek Squad is awesome! When my desktop was hacked, they cleaned the hard drive and all suspicious software and downloads. Also done in a couple of days. Very happy!

Purchasing my Geek Squad protection lets me sleep soundly at night knowing that whatever tries to infiltrate my computer will be met with a host of impediments .

If you are much less than a computer expert, it is great to have this protection. Had problems setting up a new computer , and all was resolved by the geek squad

Well worth price, sense of security. Fast reliable service, knowledgeable staff. I had several devices fine tuned and repaired... my go-to for service.

Great product and it helps with preventing virus’s and tells you what websites are safe and what is not.