Customer Ratings & Reviews

My computer would not boot up, getting a message that there were missing or corrupted boot files. The Geeks ran diagnostics twice and found that the hard drive overheated and could not be read.

I was very impressed with the helpfulness of the Geek Squad members - they answered all my questions and took all the time I needed. Very helpful and professional.

I renew my protection every year. Geek Squad has been very helpful to me and the price covers my 2 computers and tablet plus I get security coverage with Webroot.

Pretty happy with my chromebook. Wish someone had told me a few things about it... such as I have to log in my password each time I log on. Not crazy about the HP7155 printer. I should have been told how difficult it is to find HP 64 ink. The worst thing about my entire purchase of Chromebook and printer.. is that no one told me it is pretty much impossible to set the two up at home. I had to pay even more money to have a geek squad member come to my house to set up the printer. I have never had to have someone set up a printer before. Never.

I have been using the Geek Squad for years. They are always very helpful and patient. They have resolved every issue every time. Can't get better than that!

Time and time again the Geek Squad team at Best Buy has helped me resolve PC problems and answered my questions. Friendly, knowledgeable, professional staff.

Called customer service, over the phone they told step by step how to set-up, and run my pc. I don't know much about pcs, but they simplified it for me to understand.

I will definitely continue to purchase Geek squad protection. They not only answer questions but if something happens with the computer repairs are covered

This is awesome! I needed help with my computer and they were able to help me out. This is definitely a must have when purchasing a new computer or laptop.

It helps run scans against viruses that could potentially attack my computer. Supposed to make it go faster but runs a bit slow sometimes. Great because it has unlimited geek squad support.

I haven't been disappointed in all of my experiences with the Geek Squad. I have been with the Geek Squad before and they always were helpful in solving my problems.

This blender is so quick and easy to use (it even cleans itself.) Frozen drinks come out a perfect consistency, and I like the pre-set programs for different needs.

James was incredible!!!! He was able to update my computer!!!!! He took his time fixing my old dinosaur and made it run much faster and with updated programs!!!!!

Geek Squad is awesome! When my desktop was hacked, they cleaned the hard drive and all suspicious software and downloads. Also done in a couple of days. Very happy!

We've had a Geek Squad service contract for awhile now, and it has been worth every penny! They have been very friendly and helpful on several different occasions.

I was totally sceptical about the price and services! This is by far the best thing I've ever purchased from best buy! Super helpful for my parents as well!

Purchasing my Geek Squad protection lets me sleep soundly at night knowing that whatever tries to infiltrate my computer will be met with a host of impediments .

If you are much less than a computer expert, it is great to have this protection. Had problems setting up a new computer , and all was resolved by the geek squad

The initial Rep was awesome she handle everything so well, when I picked up my computer the rep that helped me explained all that was done and was very courteous

I felt like my business was important to the person. they did all they could to explain everything I needed to know about the product. they were very knowledgeable.