Customer Ratings & Reviews

I purchased a surface pro and took advantage of one year support. Turns out, I also got my old macbook serviced under this same plan at no extra charge!

I have found that the Geek Squad techs are knowledgeable and for the most part try to explain in simple terms what they think the problems might be with all electronics needs.

The Geek Squad is exactly the service needed for my household. We are empty nesters and not technologically advanced. The techs are knowledgeable and reassuring.

Gentlemen who installed my computer was knowledgeable and was very good at his job. Asked me questions and i asked questions. All has been positive experience.

They were nice and explained things so I could understand them. Helped walk me thru every step. I felt very comfortable and do not know a lot about tech things.

This is the 1st time I've used the Geek Squad and I was impressed. The service I received beyond excellent. I am pleased. Will certainly use them again.

These guys were wonderful, they one exactly what was wrong with my computer and had it done in less time then expected, It's well worth the money spent.

This plan is affordable. It's easy to use when needed. The techs are patient, helpful and a god send when your dealing with stubborn computer related issues.

Geek squad really assisted in getting me started. They didn’t make wait for an appt and they downloaded my software and virus protection while I waited.

They rescued everything I thought I lost from my laptop, installed a new hard drive and we purchased a 2 year contract as I'm sure we will need them again!

The Geek Squad provides great, quick and precise service. The members I have interacted with have been friendly, easy to talk to and very helpful.

Any time I’ve needed the Geek Squad, each of the people have been friendly, courteous, knowledgeable and explain everything thoroughly. They are the greatest.

I changed from one Internet Security company to another supported company. The Geek Squad was easy to work with, efficient and I'm very happy with the product.

Having the Geek Squad support has been wonderful and given me peace of mind knowing that when a problem occurs, I have someone to help right away.

Very knowledgeable and professional employees. Made the repairs to my Toshiba laptop quickly and were very helpful with any questions or concerns about the repair.

I always have been pleased with the professional manner with the service and recommendations I receive from Geek Squad. I will continue to renew this service!

The Geek Squad has assisted me several times with 2 students with new laptops. They have resolved every issue or question with lots of patience.

An excellent choice to add Geek Squad service to your purchase very professional always helpful with excellent suggestions of things you might add to complement your purchase.

had a virus on my computer geek squad got rid of it ,first time using them an honestly hearing about them ,they did a good job. Thanks again Geek squad!!!

My husband is always on the computer and is very impatient and quick to click on things, so when there have been issues, the geek Squad has been very helpful.