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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.6 out of 5 stars with 3306 reviews

Rating Filter

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,306 reviews
  • Rated 5 out of 5 stars

    confidence in geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confident in knowing there are no viruses on my computer and that I am protected from phishing and other types of infections on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my friends who help me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are great help whether in person or on the phone. they are knowledgeable, friend and patient. i love them! could not make it without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All data recovered after a "ransom hack".

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not sure of complete data recovery but that is what I received. Had to reload all my software. They had my unit for about 1 week before return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appointments with the “Geek Squad” have been quite helpful. Both the setup and the data transfer have allowed me to quickly lean my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “geek” is a master at his craft. Knowledgeable, friendly, clearly enjoys what he does. I do not have photos of my computer ipad , or iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a couple issues that I could not resolve so I reached out to the geek squad and they were great. Problems solved quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a person that does not live connected, the Geek service is worth the cost. It is a piece of mind having help there when we need it. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased geeksquad protection in the past and have always been satisfied. The ability to cover a couple additional devices was the ultimate reason I purchased this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informative, great support,great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt know anything about computers. The geek squad really answered all my questions & made sure I didnt leave without knowing everything .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the tech support from the Geek Squad for several years. I am not very tech savvy and to have access to them is a great help to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy your laptop right off the bat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If like me, you are in your late 70s let the geek squad do all the set up and start enjoying your laptop worry free as soon as you get home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid State Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old hard drive quit; new HD appeared to be OK, but would not work with Win7. Took it back and Geeks installed Win10. Works very smoothly now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and is easy to use! I would recommend this to any one both new laptop users as well as someone that has been using them forever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix Windows 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received helpful and timely service with good recommendations that I had not considered, which I'm very happy to have following their ideas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have had geek squad for 2 years. when anything happens with our computer we just call them 24 hours a day. and they take control of the computer and fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I need to talk to someone from geek squad they are always very helpful and easy to talk to. They always have excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They deserve 10 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a technically challenged person I have needed their help a number of times. They are patient, kind and really know their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime we need to update software, viruc protection or repair anything Geek Squad is there. I don’t have to worry about my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent explained what the problem was and made sure I was satisfied . Only complaint was speed of being helped . Another agent saw me waiting for awhile and assisted me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WONDERFUL RECOMMENDATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WAS GLAD THE GEEK SQAUD MEMBER RECOMMENDED THIS PRODUCT TO KEEP MY DEVICES RUNNING SMOOTHLY AND ABLE TO GET QUICK ASSIST SHOULD I NEED IT

    I would recommend this to a friend