Customer Ratings & Reviews

I love working with them, I bring in my problem device and they a solve my problem every time. I would not consider going anywhere else

The “geek” is a master at his craft. Knowledgeable, friendly, clearly enjoys what he does. I do not have photos of my computer ipad , or iPhone

Have purchased geeksquad protection in the past and have always been satisfied. The ability to cover a couple additional devices was the ultimate reason I purchased this.

I have had several incidents of intruders causing screen havoc. A new Chromebook, along with info about my broadband modem, has reduced most of those incidents.

I have enjoyed the tech support from the Geek Squad for several years. I am not very tech savvy and to have access to them is a great help to me.

For a person that does not live connected, the Geek service is worth the cost. It is a piece of mind having help there when we need it. Thanks

Geek protection plan has been great. They cleaned my computer of hacker attacks twice and fixed other printer and various minor items.

The total tech support is well worth the money. My pc has been tuned up. I have a full year of Webroot and a year of great service.

I didnt know anything about computers. The geek squad really answered all my questions & made sure I didnt leave without knowing everything .

Old hard drive quit; new HD appeared to be OK, but would not work with Win7. Took it back and Geeks installed Win10. Works very smoothly now.

If like me, you are in your late 70s let the geek squad do all the set up and start enjoying your laptop worry free as soon as you get home.

Easy to set up and is easy to use! I would recommend this to any one both new laptop users as well as someone that has been using them forever!

I received helpful and timely service with good recommendations that I had not considered, which I'm very happy to have following their ideas.

The Agent explained what the problem was and made sure I was satisfied . Only complaint was speed of being helped . Another agent saw me waiting for awhile and assisted me

I've had a couple issues that I could not resolve so I reached out to the geek squad and they were great. Problems solved quickly.

When I need to talk to someone from geek squad they are always very helpful and easy to talk to. They always have excellent customer service

Very professional young man came to my house to work on my computer. Was able to complete the repair and put us back in business in record time!

I have bought this extra protection before, and I was satisfied then. I am confident this purchase for my new laptop is a positive assistance.

WAS GLAD THE GEEK SQAUD MEMBER RECOMMENDED THIS PRODUCT TO KEEP MY DEVICES RUNNING SMOOTHLY AND ABLE TO GET QUICK ASSIST SHOULD I NEED IT

I had my laptop crash and got a desktop as a backup saved me a lot on labor for the laptop repair as the protection can cover up to 3 devices.