Customer Ratings & Reviews

I'm playing dice with buddies, all of a sudden screen goes red and computer says it is locked. Geek squad bailed me out and saved my computer.

Everyone is so kind and prompt. They have fixed several PC for our family. Drop the device off and it is ready soon after at a great price.

I always get the 24/7 Geek Squad support because I never have to try to solve software or hardware problems by myself. They are the experts.

The Geek Squad was knowledgeable and responsive to my requests. Work was completed ahead of schedule and they covered everything in detail.

this service has been great always have helped me with all my problems thank you geek squad and best buy for offering this service

Went shopping for a desktop to use primarily for ancestory research and general web browsing. Found one here at good price and good quality.

Only one issue needed Geek Squad so far - telephone support was great - quick response and friendly and very good at explaining things.

The technicians are very helpful. They answer all my questions that gave me a peace of mind. Knowing that they are there for you. Thanks.

I have had this protection in the past and used it. The fact that it covers your other computers makes it a priceless protection purchase!!!

Had great service at the Roseville Best Buy! My antivirus app had expired so a new one was added plus I had computer backed up by Geek Squad!

These guys (and gals) really know their computers as opposed to another vendor I've used in the past. When they say it's ready, it's ready!

Very helpful and considerate sales people. Make it a point to know that you understand how everything works. Especially helpful with seniors.

I couldn't be happier with my purchase. It does all that it should and went beyond my expectations. Do not hesitate to grab one for your needs.

They are all knowledgeable, helpful, professional and friendly. I know I'll keep the path from my house to Best Buy hot with questions.

Had an issue with a virus on my surface pro and the geek squad was able to put software on to stop predators! Was quick and easy!

Getting the one year Geek Squad warranty was the best thing I ever did. I've had two computers have problems and they were fixed and quickly.

The Geek Squad people didn't talk down to me. They explained every step of their procedures. They communicated promptly. And, they fixed the problem! I'm satisfied.

I've only used the Squad once, so far, to transfer my files from my old PC to the new PC. They did a great job and were very friendly.

This Geek Squad contract for a year covers a lot. I am very excited about all it offers. I don't have to worry any longer about repairs.

I an very pleased with the support and service that I receive from Geek Squad. I always take my electronics to Best Buy in Culver City.