Customer Ratings & Reviews

This group of geeks are the best there are....I have had to use them a couple times recently. They are nice, smart and explain everything!

What a Life Saver the Geek Squad is! I thought my computer was done for. Thank you for helping me out of a jam and fixing my computer!

Our laptop was hacked. Went to BB and purchased the 3 yr plan. They called in 3 days to say our laptop was finished. Awesome service.

like a health insurance policy, having a service contract to solve any computer issues fits my lifestyle and i believe is a good idea.

This computer was the last one in stock and was a floor model but I’m so happy I got it super dependable moves fast and sturdy

never had to call on or return an item, associates always pleasant and knowledgeable about their products and never pushy for a sale.

very polite,courteous,patient Personal.I'm not the greatest with computers,but they also offered to help guide me through neccesities

My computer was locked up and wouldn't boot up the geek squad unlocked it an put virus protection on it and it has worked fine ever since

It is so nice to work with this group. Now I am not worrying my kids to death and am learning so much as I visit the Squad.

Just signed up and used the service... agent was very thorough and even though it took awhile, he was professional and awesome to fix it!

They did a great job and were very professional. Explained what they did and demonstrated the computer's operation when completed.

I am a low tech person. The Geek squad has always treated me me with respect and patience. They are excellent in every way.

Geek Squad has always been helpful and super friendly over the years. They are worth the security if you need help with your computers.

I told the Geek Squad we'd be on a first name basis and we are! Superlative service for a tech-newbie like me and what a Godsend they are!

I told the gentleman what I needed and he recommended my laptop, HP, it is working great and is everything that he said it would be.

I haven’t had anything wrong with my laptop but purchased the Geek Squad protection. The team in Spartanburg is so nice and helpful!

they were professional, courteous and they know what they are doing i have been a cusyer of best buy over twenty years always the best

THE GEEK SQUAD IS TERRIFIC. I CALL ON THEM SO MUCH BECAUSE EVERYTIME MY COMPUTER UPDATES SOMETHING GETS MESSED UP. LOVE THEM.

I had geek squad before for my computers, the service is great either at the store or over the internet to troubleshoot computer issues.

Best Buy stands behind the extra money you pay for Geek Squad Support. They can walk you through steps on phone and even connect remotely to diagnose problems..