Customer Ratings & Reviews

Great understanding with technology, they did me a huge favor and transferred my data from a broken laptop to my new one I purchased!

Had a problem with my computer. Geek Squad tried a couple.of fixes that didn't work but cognoscenti problem and restored the computer.

I've never used Geek Squad support. I was impressed at their processes, knowledge skill sets, and expediency in correcting my issues.

I don’t click with every G S technition, but they are helpful and I like in-store better than phone or computer, this is my second policy with G S - Best Buy

It is nice to be able to have someone knowledgeable and trustworthy to help out. Geeks have always treated us nicely and professionally.

I have experience Great customet service from the Geek Squad in Melrose Park, IL. Team member Robert is always helpful and patient!

Works great for my quick copy art projects. The price and ease of use is great. Easy install easy to figure out menu and tool Bar.

The cost of the service is well worth it to keep your computer or tablet updated and cleaned out -- which allows it to run smoother.

I was welcomed and they knew what was wrong, once I described it and they fixed it, plus explained it so I would understand. Great Job!

I have used this service on several occassions. Always ask for the same tech. He is very knowledge and patient with his explanations.

No matter how non tech customer may be, Geek Squad staff explanations, service and customer friendly demeanor are optimal.

I took my laptop to Best Buy because of virus issues, when i got it back it was like brand new. Prices are a little much but worth it

Typically dont purchase assistance but glad I did due to repeated software and firmware updates needed on an external blu ray player.

they are the best, they will help you with what ever you need and make your BIG that you think you have a little one as they fix it.

Geek Squad services have served me very well for several years. Very professional. They look after me financially & technologically.

GeekSquad is convenient with 24/7 online availability. Scheduling appointments is nice convenience and they keep to their schedule.

every time I purchase something, I buy the warranty as "just in case". Best buy always honors my purchase with no questions asked.

I always get the geek squad insurance on every item I purchase with any value. It's good to have and I feel I can trust these guys.

Solid to be protected, since you never know when something can come up. It actually always does. A must have for dependability.

Geek Squad is always courteous and helpful. Our computer was fixed in a timely manner. Appointments alleviate the need to wait in line.