Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3307 reviews
(3,307 customer reviews)to a friend
Rated 5 out of 5 stars
Nice Job Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad repaired/updated our computer. They were great to work with and shared some great information with us.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad has helped me solve all my computer problems. A real life saver and always ready to help
This review is from Geek Squad® - 24/7 Support - 1 Year
I would recommend this to a friendRated 5 out of 5 stars
Great Geeks!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad that I purchased along with my computer has been great. They respond quick and are patient and kind!
I would recommend this to a friendRated 5 out of 5 stars
Always needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is a necessity for any product. very knowledgeable and help figure things out! Well worth the money..
This review is from Geek Squad® - 24/7 Support - 1 Year
I would recommend this to a friendRated 5 out of 5 stars
Great service no where you can get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just used the service recently. The agent did an excellent job . I will definitely recommend to all my friends.
This review is from Geek Squad® - 24/7 Support - 1 Year
I would recommend this to a friendRated 4 out of 5 stars
Good support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are prompt and do good work. I never had an issue with the geek squad. One policy can basically cover your whole household.
This review is from Geek Squad® - 24/7 Support - 1 Year
I would recommend this to a friendRated 5 out of 5 stars
Geek squad staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely helpful and patient staff. Were able to help repair the dektop without disrupting my data as i asked!
This review is from Geek Squad® - 24/7 Support - 1 Year
I would recommend this to a friendRated 5 out of 5 stars
PC Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the service provided and would recommend to everyone how efficient the Geek Squad personnel were.
This review is from Geek Squad® - 24/7 Support - 1 Year
I would recommend this to a friendRated 5 out of 5 stars
computer service and software repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.your geek squad department did an excellent job on computer service and software repair on my computer. THANK YOU!
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad are very helpful, understood our needs and if we had any questions they answered them so we understood
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geeks were very very helpful! They explained everything very thoroughly and even cleaned my equipment for me.
This review is from Geek Squad® - 24/7 Support - 1 Year
I would recommend this to a friendRated 5 out of 5 stars
Cust. service was a great experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was very professional and polite. She went above and beyond to solve our problems which she did.
This review is from Geek Squad® - 24/7 Support - 1 Year
I would recommend this to a friendRated 5 out of 5 stars
It working fine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it except when I first purchased my new laptop. But I am gld to have this service in my back pocket.
This review is from Geek Squad® - 24/7 Support - 2 Year
I would recommend this to a friendRated 5 out of 5 stars
Helpful product help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good service if anyone needs help with any computer issues. I find it best to schedule an appointment.
This review is from Geek Squad® - 24/7 Support - 2 Year
I would recommend this to a friendRated 4 out of 5 stars
Great offer on inhouse support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Geek Squad in the past, and will need to use them again on a computer with Windows issues. They have always done a good job.
This review is from Geek Squad® - 24/7 Support - 1 Year
I would recommend this to a friendRated 5 out of 5 stars
Love the geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reason we shop at Best Buy is for the service and the geek squad is the heart of the service.They are great!
This review is from Geek Squad® - 24/7 Support - 1 Year
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was excellent. I did not have an appointment, however they worked me in and was able to help me.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad at Brier Creek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable staff, know how to quickly analyze your problem and provide a solution. Friendly too.
I would recommend this to a friendRated 4 out of 5 stars
I like the helpful people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I went into Best Buy people they were so helpful and explained exactly what they were going to do to my computer when I took it in
This review is from Geek Squad® - 24/7 Support - 1 Year
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent at diagnosing and addressing issues with my laptop. Great technical support without being too "techie."
This review is from Geek Squad® - 24/7 Support - 1 Year
I would recommend this to a friend
