Customer Ratings & Reviews

The Geek Squad got rid of the computer virus problem, but a lot of my programs I can't get running since they have done this and they want to charge me to look at it again and pay again the biggest program that I can't get working is my Seagate Backup which they deleted or move some place off the desktop like a lot of other stuff they did they didn't leave it like I wanted it. I want it on the desktop, they don't like it like that. They need to leave your computer the same way it looks when you brought it in! Just remove the virus and leave everything else alone! Very unhappy for that part of it and I still can't get the Seagate backup to work

Worth the price just knowing I have someone to call when my son-in-law gives me the eye roll when I ask for help.

The service that this support provides is great. They are always willing to assist and answer all questions.

We were somewhat inexperienced with transitioning to this phenomenal technology , The squad made it super easy !

They were friendly, courteous and very helpful. They went above and beyond what was required to solve my problem.

They are great. For the cost it is a great value and the peace of mind that you get for you product is priceless.

I highly recommend Geek Squad support to everyone, They are amazing and are a life saver when you have issues.

I came home with my computer fixed. It was not fixed. I took it back. Geek said ...,, nothing wrong with it. My computer is not fixed.

This product is better than most antivirus packages that cost a lot more. You are also not bombarded by adds.

They are there when you need them with technical issues that you might have with the product that was purchased

Geek Squad transferred my data to new computer successfully and took the pressure off of getting all my files.

We have used the technical services once, and the agent was very helpful, friendly and took care of our problem.

Purchased for my mom who is not tech savvy. It's a great convience to her. When needed they are always there.

They are very knowledgeable and able to diagnose and old problem laptop and also help me out with my new one.

I had a problem with a scammer and the geek squad was able to clear it up right away while I was in the store.

Outstanding work performed by people I trust. They repaired a serious hacking issue quickly and professionally,.

I have luckily only needed to use this service once, and thank god for that. It was such a hassle and inconvenience to have to endure before I even got to the point of getting my situation addressed. When I pay as much as I did for this service, I dont expect it to be so painful that I would rather pay out of pocket than utilize a service I have already paid for.....Then again maybe that is exactly what they are hoping for??

service people were very helpful ,patient and nice.i really appreciated the time spent helping me.thanks again.

He helped me pick a computer that i needed not just to make a sale. He had been very helpful after the sale.

That staff at Geek Squad in Fayetteville are knowledgeable and efficient. Great service at an affordable price!