Customer Ratings & Reviews

Would not own anything electronic without subscribing to geek squad....quality service friendly techs

This computer meets all the needs of a 12 year old needs for school, gaming, and internet capacity. Couldn't ask for a better product. Thanks

I highly recommend Geek Squad support to everyone, They are amazing and are a life saver when you have issues.

IT (initials of technician) was just like having a family member come to the house to help me with the computer.

This product is better than most antivirus packages that cost a lot more. You are also not bombarded by adds.

Purchased for my mom who is not tech savvy. It's a great convience to her. When needed they are always there.

I have used Geek Squad a few times. It still usually costs me $$ so I am not certain if it is worth the$. Time will tell

They are very knowledgeable and able to diagnose and old problem laptop and also help me out with my new one.

He helped me pick a computer that i needed not just to make a sale. He had been very helpful after the sale.

Geek Squad transferred my data to new computer successfully and took the pressure off of getting all my files.

Everyone sounds supportive and is both personable and professional and very patient answering all questions.

We were somewhat inexperienced with transitioning to this phenomenal technology , The squad made it super easy !

I came home with my computer fixed. It was not fixed. I took it back. Geek said ...,, nothing wrong with it. My computer is not fixed.

I had a problem with a scammer and the geek squad was able to clear it up right away while I was in the store.

They are there when you need them with technical issues that you might have with the product that was purchased

Worth the price just knowing I have someone to call when my son-in-law gives me the eye roll when I ask for help.

Great protection plan even though I did not buy the computer here at Best Buy, they still offer this service.

Will call them anytime I have any issues with my computer and they are more than happy to resolve it for me.

They were friendly, courteous and very helpful. They went above and beyond what was required to solve my problem.

They are great. For the cost it is a great value and the peace of mind that you get for you product is priceless.