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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.6 out of 5 stars with 3306 reviews

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93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,306 reviews
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful for the help in solving laptop issues! So worth the expense to have a fully functioning laptop! Thank you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too much hassle for too much money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have luckily only needed to use this service once, and thank god for that. It was such a hassle and inconvenience to have to endure before I even got to the point of getting my situation addressed. When I pay as much as I did for this service, I dont expect it to be so painful that I would rather pay out of pocket than utilize a service I have already paid for.....Then again maybe that is exactly what they are hoping for??

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Computer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good, no great. Different levels of technician skills. The work is slow at times, but better that than a rush job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent prompt service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the technical services once, and the agent was very helpful, friendly and took care of our problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service above all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad is the best. Great attention to detail. Very friendly. Time estimates were on point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad a few times. They are very helpful and knowledgeable. Always quick in fixing the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have had good help when I have needed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have needed assistance with my computer problems, Geek Sguad has been able to assist me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    working like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service people were very helpful ,patient and nice.i really appreciated the time spent helping me.thanks again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Reason For 3 Stars Rather Than 5

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was working with two of the Geek Squad workers for about a week, and they were very professional and went out of their way to help. But then another guy stepped in who wanted to show his authority and control. He was very rude and had no intention of actually helping me. In my opinion this man should be fired. For this reason I am only giving this store a 3. If it wasn't for the rude employee, I would have given 5 stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    purchased a lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great enjoy the lap top I purchase from best buy. I will be back to purchase another one in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That staff at Geek Squad in Fayetteville are knowledgeable and efficient. Great service at an affordable price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding work performed by people I trust. They repaired a serious hacking issue quickly and professionally,.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great CS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with customer service, always attentive, very knowledgable, fast turn around time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gread product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the people I have delt with at the geek squad were very helpful and took a while but corrected the problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was able to give us great service in a timely fashion. They are knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator I have purchased in 16 yrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with multiple brands of refrigerators has not been successful in the past. The LG has everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my computer in after the blue screen of death. Although they could not fix it they provided Good help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was friendly, efficient, and helpful. They completed everything I asked for, and in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tralpvis was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis was very helpful and very informative. Glad to have him available to help me if I have any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always r helpful. I don.t like that u have to set up a time to come in I want to come in at my convenince

    I would recommend this to a friend