Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.6 out of 5 stars with 3306 reviews

Rating Filter

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 3,306 reviews
  • Rated 5 out of 5 stars

    Wonderful service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the convince of this Service. They help me to understand what and how to do thing...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very responsive and listened to my concerns. It give me a piece of mind regarding my device.a little pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really love the service, i have my computers clean and fix so quick and i didnt have to pay extra

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal.....they are very helpful, and fast !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need help often enough that this is really helpful. I will be calling the Geeks again when I am stumped or need directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    newest TV technology

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a guaranteed price. Very nice, well informed young staff helped to answer all my questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I have all trust in Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience with the geek squad in store, however the online experience leaves lot to be desired they do not seem to have the knowledge that the reps. in store have or maybe it Is because you can't hear the responses nor understand what they are asking or how to do what they need you to do, However the instore agents are so accommodating and I will take my PC in store when possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. We have it on all our purchases and have had to use them several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Had a problem with it. Geek Sqad had it fixed in no time. Bought it at Best Buy to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great responsive service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can get in home service and my Geek-- David explains what he is doing--I learn important stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed the support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the support 24/7. This will help in making it worth the price and product when I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad resolved all my problems after my computer was hacked. Glad I now have protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service with a great attitude.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Servicing the products sold is key to me returning to Best Buy for additional purchases. I am always pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech help from geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help for a non tech grandma Explained in an understandable language at my level Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    associate was helpful and pleasant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed help with laptop, associate was very helpful, will continue to do my business in this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store and product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad very helpful and kind and knowledge able about all products. And problems with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used them in the past and decided it was a good idea to get their support for my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad help!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can bring in registered devices, old devices, devices bought from other stores even! They will help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have Geek Squad to count on and feel comfortable to have in Home to resolve computer matters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have help with my computer 24/7

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to clear my computer because it had been compromised; now I can have 24/7 help with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks are great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did a great job in restoring my lap top after it crashed while doing a windows 10 update.

    I would recommend this to a friend