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Customer reviews

Rating 4.6 out of 5 stars with 3307 reviews

Rating Filter

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 3,307 reviews
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My machine was loaded with junk, slow, clunky, almost non-functional. The Nerds fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is my new BF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the store or over the phone, the Geek Squad representatives have been great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solved all setup probelms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this service for anyone buying a new computer/Agent did a great job .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have saved my behind many times. I will never be without their support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not have a laptop without Geek Squad - 24/7 Support - 3 Year; worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is Always Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I needed to use Geek Squad, they are the nicest. Always answers my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support Team!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Geek Squad" is simply the best! Very attentive to customer needs, and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Called several times for help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents have been very helpful, mostly remote. Long wait times though for 2nd tier help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can go to them for most anything in their field and they alway have a answer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant about this at first but when I heard all the benefits I changed my mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s Geek Squad Department is awesome, they fixed my laptop and it’s working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reprogramed my computer to perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was so efficient, polite and helpful. My computer has never run better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with bestbuy geek squad. I hope all goes as well as they have so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Geek Squad service in the past and trust it again for a new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, this product has worked well for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has worked well for me, because it has protected my computer from any viruses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having problem with my laptop the geek squad performed all the requirements needed to get me going again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy having them !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great help, and it is nice to know that they are a phone call away!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service I received getting over the potential compromise of my laptop was outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased from Best Buy and always purchase the Geek Squad, as you never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service when we go in and remotely. Always quick service and they know how to fix!

    I would recommend this to a friend