Customer Ratings & Reviews

It great to explore and used for the family definetly I recommend it to all my friends

I love Best Buy’s and their employees they take very good care of their customers!!

Updated when time ran out on previous contract. Received great service in the past.

I appreciated the service by the geek squad, not only online but once in the store

glad to know that I have peace of mind knowing I have protection on my computers

Their automated call system has nothing to do with what is happening with your computer Was called to pick up, went in needed another day. Picked up web root was not installed nor previous antivirus taken off. Again was called to pickup and not ready. Voiced this to a tech, he said they knew it was a problem. No sorry for the inconvenience of two separate trips.

The service was quick and they fixed my computer so that I can remove the pictures

The Geek Squad is great to have when you need them. Very helpful and informative.

The Geek Squad service provide access to knowledgeable people but there are circumstances (software installs and backups) which still require additional out-of-pocket costs. This is very frustrating after paying up front to protect multiple devices for 3 years. Also, it really isn't 24X7 support. You can only access a live person when your local store is open.

Geek Squad® - 24/7 Support - 1 Year is important for new computers and electronics.

Great investment. Very responsive to requests for assistance when needed.

The software is very good. Works as it should. Easy to understand and work with.

Computer was setup by geek squad and everything explained when it was picked up

So far on day 2. Good choice. Geek squad guys were Great. Very carefull & knowledgeable about product.

The Geek Squad is very adept at what they do. Most were very friendly and helpful.

I haven't had a problem with any of my computers since I purchased is product.

The technology guys at Best Buy were incredible and helped me more than I expected.

Had a great experience with members of the Geek Squad. Highly recommend.

When my computer crashed Geek swuad was able to bring it back and back up my files to a hard drive.

As always, the Geek Squad didn’t disappoint. They hung my TV perfectly.