Customer Ratings & Reviews

Worth every penny and much more! Everyone should take advantage of such excellence!

glad to know that I have peace of mind knowing I have protection on my computers

The Geek Squad is great to have when you need them. Very helpful and informative.

I love the battery life on this computer. The best affordable laptop I've ever had.

I always purchase my geek squad plans....They provide exactly what they say they do..

I never actually used the support feature so I really can't bad mouth it.

What would I do without Geek Squad? I have relied on them numerous times.

The Geek squad team was very polite, and assisted me through the process.

I love Best Buy’s and their employees they take very good care of their customers!!

I appreciated the service by the geek squad, not only online but once in the store

The Geek Squad service provide access to knowledgeable people but there are circumstances (software installs and backups) which still require additional out-of-pocket costs. This is very frustrating after paying up front to protect multiple devices for 3 years. Also, it really isn't 24X7 support. You can only access a live person when your local store is open.

The service was quick and they fixed my computer so that I can remove the pictures

Their automated call system has nothing to do with what is happening with your computer Was called to pick up, went in needed another day. Picked up web root was not installed nor previous antivirus taken off. Again was called to pickup and not ready. Voiced this to a tech, he said they knew it was a problem. No sorry for the inconvenience of two separate trips.

The software is very good. Works as it should. Easy to understand and work with.

Updated when time ran out on previous contract. Received great service in the past.

Computer was setup by geek squad and everything explained when it was picked up

I haven't had a problem with any of my computers since I purchased is product.

Associates were very knowledgeable and directed me on how to proceed with my purchase.

It great to explore and used for the family definetly I recommend it to all my friends

Geek Squad® - 24/7 Support - 1 Year is important for new computers and electronics.