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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30881 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1000 Showing 19,981-20,000 of 30,880 reviews
  • Rated 5 out of 5 stars

    Show the squad some love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always provde to notch service. Will always recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but it's always good to have a backup plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to used it yet, but glad I have it for a just in case moment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksters! Are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a good experience and will always have geek squad on my side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection is the best thing we can have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is a must have! I never leave Best Buy without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team Releases you off the stress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and great customer relation team! Always going above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good security to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always helpful. Just be careful to watch your expiration date!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security for the unexpected. My TV wasn't cheap, so knowing is covered makes paying the bill easier......lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always so helpful and friendly. Always available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable tech, minimum down time from the time the call for service is made till unit is working again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the protection for 2 years. I would recommend this to a friend when making purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaced my 60" Samsung smart tv with my NEW 65" Samsung smart 4k tv. Great price for protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection plans. It gives me ease of mind for my more expensive product purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing they came up with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE USED THE SQUAD FOR A FEW ISSUES THAT WERE RESOLVED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gives peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is for my mother and if anything goes wrong I know that Best Buy will take care of it with no problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love me some geek squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great valued protection plan for my new QLED 4K TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a computer warranty through them and best choice. So helpful and work fast to fix anything that's wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer Protection is Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection on major purchases and they're good on their word. Evens flooded GoPro was replaced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always wise to get a protection plan no matter what you purchase. They have always served me well.

    I would recommend this to a friend