Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 2008 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, fit, comfort, battery life, price, and condition of the Geek Squad Certified Refurbished Beats Fit Pro True Wireless Noise Cancelling In-Ear Headphones. They appreciate the incredible sound quality, comfortable fit, and long battery life. Many customers also find the refurbished headphones to be a great value for the price. However, some customers have experienced issues with missing ear tips, connectivity problems, missing parts, the case, and missing accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,008 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the $$$

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I recently purchased beats, and I couldn’t be happier with my online shopping experience. The geeksquad approved beats arrived in excellent condition, exactly as described on bestbuy website. I’m thrilled with the quality and will definitely buy again in the future. Highly recommended!”

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, excellent sound, very comfortable. Love the design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refurb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great, lasted for very long time after I bought them and even though they were refurbished they worked excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Refurbished Set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a nice refurbished set. Sounds just like it was when its new. Will purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Earphones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound really comfortable for the price I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great life, great price. Had them on time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good earphones!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy setup as it has the apple chip in it. The only minor issue is that it keeps getting loose and sometimes falls out of the ear when working out. Have to see if other earbud sizes would help.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfy and hold in ears well for sports

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. The are comfy and the soft ear lock is why I bought them. I makes it so they do not fall our while I'm riding my bike. I'd like the charger to be wireless, but otherwise, just right product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Better than AirPods

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Beats earbuds to replace my AirPods I lost while on vacation. I use these daily at work and when doing yard work. The AirPods wouldn’t fit under my hearing protection without hurting my ears. The Beats fit perfectly under the hearing protection without pain. I am surprisingly pleased I lost my AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been looking for a good pair of wireless earbuds for a while. All the ones I bought were not the best and battery life was not good. This head set was very comfortable and clear. I only have one problem with it is that when I take off one side every thing stops playing, I guess that’s also a good thing if you speaking to someone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality.. Long lasting battery & great sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beats pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound Quality and battery life best earbuds I have purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Earbuds!!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Perfect fit. I absolutely love these!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great sound and fit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In great condition. The sound is great overall and so is the fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great fit and comfort

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit and don’t get uncomfortable, even during long workouts.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 3 out of 5 stars

    No tips?

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds seem great, app works well, etc., Problem is interaction/transaction with Best Buy. Shipping took longer than expected or promised, but I can live with that, its a logistics nightmare out there right now. But the Buds showed up with no tips and when I contacted customer service they said that was correct since they were re-furbs. Thats ridiculous. Its like sending a laptop without the plug. They arent useable as is. Cmon Best Buy you can do better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing a pair of medium ear tips. Sounds perfect. Everything working.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats fit pro all the way!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! I was a longtime AirPods user. No more! Have not had any issues with them at all! Kudos to Best Buy and the Geek Squad! Would definitely purchase again! No regrets! Great sound quality. Don’t take long to charge. Easy to pair. Thank you, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats fit pros

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love you here headphones, I would definitely recommend for someone who needs noise cancellation. I used them as a nursing student and I was able to survive in a noisy household because of them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gift idea and very compact. Good for excercise.

    I would recommend this to a friend