Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1990 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, fit, comfort, battery life, price, and condition of the Geek Squad Certified Refurbished Beats Fit Pro True Wireless Noise Cancelling In-Ear Headphones. They appreciate the incredible sound quality, comfortable fit, and long battery life. Many customers also find the refurbished headphones to be a great value for the price. However, some customers have experienced issues with missing ear tips, connectivity problems, missing parts, the case, and missing accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,990 reviews
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Disgusting with ear wax all over

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing ear tips and so much wax. Such a waste of time to even go return. Worst best buy purchase. Atleast check before you sell

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as loud as i thought they would be

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressive at all llllllllllllllllllllllllllllll

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not recomended as refurbished

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones by itself are not bad but, the "refurbished" headphones are not fixed propperly. The ones I got have many problems as they constantly disconnect from my iphone and ipad, also they have static problems as they keep sounding while not listening to any music.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Michelle

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You barely could hear out of it, and I keep falling out. I wouldn't recommend these

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Value for Discounted Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear bud sizes are okay but not a great fit. Hear some background noise in noise canceling mode.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The worst

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst headphones every. It comes out your ear all the time and it hurts.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Ehh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would skip a song and it would show that it's playing but I wouldn't hear any music playing. I'd have to pause and start the song again and still wouldn't play sometimes. I liked how it fit in my ear though.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Not as advertised

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy advertised these as Geek Squad certified but did not include the correct ear tip sizes.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Didn’t work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work. Don’t understand what kind of quality checks products are going through when the basic connection didn’t work. Waste of time and money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No charger

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come with any charging cables had to purchase our own

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Awkward fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound but awkward fit! Wish it stayed in my ear better!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Static sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for two months but now the earbuds have a persistent static noise. I’ve reset the headphones a number of times which according to apple is supposed to fix the problem but it has not for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the beginning I didn’t like them but now I think they sound pretty good

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Bruhhh

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earbud wasn’t working and package came without the ear tips

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Refurbished Beats Fit Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying refurbished was cheaper but the sound quality wasn’t great and one of the earbuds kept going out. I’m sure that they aren’t all like that but it was my experience with them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the $

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation feature does not stand up to an airplane ride and the ear buds are uncomfortable. I bought them because my Bose headphones are bulky to pack, but they are far superior.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Issues After Only 3 Weeks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these 3 weeks ago and and already having issues with the left ear piece. Sometimes it doesn't connect for a while and other times the sound fades to a point that it is hard to tell if anything is playing on the left side.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Missing parts

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine it’s just they didn’t come with middle size ear buds only had large an small size so I had a to but a set to make them fit right

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No accessories

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far product works good but came with no cables and no earpieces never had this problem before with Best Buy ask for some type of credit they were unable to give me a decent credit so I can buy a cable so They’re in the process of sending me out another pair hopefully I get some accessories

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    refurbished

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't like, didn't come with a charger, returned item

    No, I would not recommend this to a friend