Customer Ratings & Reviews

I ordered this item and it came four days later than I was initially promised. It didn't pair with either my computer or Iphone, and I had already spoken with the tech people in the store to know they couldn't help me. So I called the Apple store and they accepted Best Buy's warranty and sent me back my repaired unit in only three days.

Agter 2 montgs chirping evho noise from ear Pierce that makes it hard to listen gave to turn it off

Received on 7-3-24 and by 8-1-24 they no longer work. (only used it 3 times) and now it pasted the returnable date. think twice before buying a certified refurbished item from here. Never again will I

Great earbuds but its the first and last time I ever buy certified refurbished. After examining the buds for the fist time, they smelled so heavily of cologne from its precious owner it was egregious. When i purchased i figired it would have been just a unused retuned pair . Not the case and not refurbished to my standards.

JUNK! Very short battery life four hours tops, The L side stopped working less than 30 days after purchase and Bestbuy basically told me to pound sand when I tried to get it repaired or replaced

One of the earbuds will not charge past 40%. Tries to return them to the store and they told me that I have to call a number and return them through there.

The headphones they sent were broken. The right earbud would not work outside the case. When I returned them to a store they said “this is common with geek squad refurbished”.

This review is for the geek squad recertified beats fit pro. They arrived without any earpieces. I also could not get them to pair to my iPhone. I followed the instructions which said hold the button down for 15 seconds until it flashed between white and red. I held the button down for a good minute and nothing, I even charged it first. I’m returning it.

I have a lot of trouble with these falling out. I have tried larger tips, smaller tips and everything in between. The only reason why I won’t return them is because of the restocking fee. Very disappointed

These are NOT “refurbished” but rather simply returns jammed back into the box. First order returned because it had no ear tips. Second order now arrived with now power (usb-c) cord. Zero quality control. Not worth the headache (could luck working with their customer service). There are better options out there. Buyer beware.

It had ear wax on it so yeah. It was gross. I thought geeksquad certified meant it would be cleaned. Thought i read that somewhere. I recommend the item. I dont recommend geeksquad certified if you dont feel like throwing up

Love the idea and they sound great, but they would not stay in my ears.

Item was missing all the ear tips and had to be sent back.

Bought them as a Christmas present for wife. The right ear bud stopped working now Best Buy will not return the or fix since it’s outside the 30 day return policy. Now I have to deal with the manufacturer to try to get them fixed or replaced.

Yeah just no someone didn't care when checking these out.

Was not impressed at all. I was replacing my AirPods Pro. These do NOT stay in my ears at all. I spent most of my time catching them as the were falling out of my ears or pressing pause trying to get them adjusted. Plus the sound was not that great and the “noise canceling” was a joke.

Garbage! I would never ever buy geek squad stuff again. They work great for about 3 days I've been emailing ever since trying to get a refund and nobody gets back to me so I guess I got to eat it thank you Best buy

It is not very comfortable and it squeezes the ears too much, I would prefer another type of headphones

If you have small/tiny ears do not buy. The earbuds will pop out. Even after you lock them in your ear

Does not stay in w normal use. Nice and compact. Pretty color.