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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1990 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, fit, comfort, battery life, price, and condition of the Geek Squad Certified Refurbished Beats Fit Pro True Wireless Noise Cancelling In-Ear Headphones. They appreciate the incredible sound quality, comfortable fit, and long battery life. Many customers also find the refurbished headphones to be a great value for the price. However, some customers have experienced issues with missing ear tips, connectivity problems, missing parts, the case, and missing accessories.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,990 reviews
  • Rated 2 out of 5 stars

    Device works, worthless 'certification' process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit had not been checked/cleaned or reset in any way, and had missing accessories. They work though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left side doesn’t work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but only one side works smh. So I’ll be returning. Might consider trying for another pair as 100$ off is good but not for one bud…

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Purple beats pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These beats I received doesn’t hold a charge , the sound is very poor I can barely hear out of them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy….unless you buy extended warranty. Stopped working after 4 months…and of course you cannot return to best buy……….

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds fall out of ear while I’m exercising

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds keep falling out of my ear while exercising!!!!! I even tried to change the tips and the earbuds still fall out. This is unacceptable!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t really find the sound to be too great. I felt my Apple headphones were just as good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Annoyed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely wrong item was sent. This is the second time this has happened. I will never purchase a refurbished item from Best Buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it. They threw away the medium ones, and then the ear piece was full of wax. The box they came in was dirty on the inside. So i didn't try them. Just too nasty to put in my ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never ever buy refurbished items

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my worst decision to buy a refurbished item. Its not charging properly and only 20 minutes later its turn off.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont like them that much. They keep disconnecting

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was off, did not sound as of same or similar quality to a new item. I would not recommend purchasing refurbished here. Very poor quality sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible refubished device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't buy refurbish ear buds. while the beats a great earbuds, these did not work had buzzing noises and i had to return to the store and they had such a hard time returning the device took over hour and half to return the device

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is nice the actually ear piece is not covered nforta le for long use where.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box itwm was missing one if the ear bud sizes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Arrived with a conpletely broken crackling left

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear bud. Clear as day the product was not tested at all. Unfortunately will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working 3 weeks after purchasing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thr right ear bud button stopped working 3 weeks after I received these and it shows the return for my item is only 2 weeks?? BestBuy better correct this issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a struggle. Only one Bluetooth works. People tell me they hear static , the sounds goes in and out and even silent, when I use my right earbud. The left earbud works way better. However it’s after my return period and I am not happy with this purchase

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Got the wrong color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue it was not white but it works Great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never delivered, even with repeated calls/inquires, no help from Best Buy. Had to protest the transaction via my credit card company to reverse the charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was disappointed in the item, it came missing pieces, for the price paid it should of had all the extra pieces to change the sizes of the ear buds... Won't be ordering again

    No, I would not recommend this to a friend