Customer Ratings & Reviews

Received with a damage the right earbud with the ear hook coming off the rest of the bud, how the damage wasn’t caught is beyond me because it was very noticeable once you pull out the bud to use. Unfortunately whoever checked the buds for damage didn’t care.

Not good as I expected!I thought beat has a better quality.

First of all I didn't realize I was ordering a refurbished item, I was just so happy the beats was on sale, so I didn't read it but anyway it didn't work at all. I returned it right away.

Not great sound quality and they fall out of my ears

Have only used the earphones a handful of times and now the left earphone sounds very dim and low. Basically its really muffled. Unfortunately it is quite a bummer. Will try to get a refund or a replacement because it is ridiculous how fast they messed up.

Purchased it for my wife for xmas they were a refurbished set gotta admit, they say they are geek squad, certified, but not too pleased with the way that they repackage them with brown tape on the outside hopefully they work

The fit is horrible. The sound quality is horrible. The case is too small for the earbuds when you put on larger tips. Just major design flaws. Case is flimsy. Everything about them is just horrible

Horrible, bought two of these and both failed after a month. I bought these cause my Jabras kept falling out of my ear, but at least they worked!!!

Do not fit well and dies pretty fast. When running they fall out 100% of the time no matter which buds I use. And sound is pretty mediocre

Just received them today, well actually I didn’t receive anything just a box from best buy in my name with a coupon for hello fresh for 17 free meals.. I am on chat with support right now as I am writing this review waiting for a reply.

Worst earbuds I’ve ever owned should’ve got the geek squad protection. Now I’m stuck with the $200 paperweight will never buy these again horrible.

The worst experience I ever had. Never will I buy from Best Buy… ordered my wife dr. Dre beets ear piece set. For her birthday and was shipped out and delivered, opened package found case and buds with no ear cushions and charger nor a manual.

I have used several type of ear buds and rheee had the lowest sound quality, worst fit, and most limited range.

bought the refurbished, and they didn't come with the silicon earbuds... and no replacements either... so basically useless unless you had other beats to take the earbuds (they are not easy to find

My first pair of beats from my husband i reslly like the way they feel in my ear not bad at all

Was missing earbud tips. Went to store and they said I should have expected missing items as it was refurbished. I returned the ear buds.

These are the worst headphones to buy. Return them save yourself the money!

To hear music works but the static make a big deal when you’re in a call, I wouldn’t recommend for a friend or relative

I bought these because I lost my old pair. These refurbished ones don’t actually have a functioning noise cancellation. Should have bought new again.

The right side piece didn’t work, so i had to return it