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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4 out of 5 stars with 2238 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished Beats Studio Buds for their exceptional sound quality, affordable price, and long battery life. They also appreciate the comfortable fit and stylish colors. However, some customers have concerns about the fit of the earbuds, missing accessories, and inadequate packaging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,238 reviews
  • Rated 1 out of 5 stars

    Bad service not kept informed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One ear bud was missing. Called and was told another would be send. That order was canceled without an explanation. Only found out when I called because new ear buds were not received. Was send a return label but I had to buy a return envelope

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tip size

    Rated 1 out of 5 stars

    Don’t waste your time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t even come with any of the ear tips, or charger. Literally just gave me the buds and the case.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Functionality

    Rated 1 out of 5 stars

    broekn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One bud did not work at all! I tried to work it but never did

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would only buy new

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurb set. Case came greasy and missing one earbud. Looked like a good product but cant verify since item wasnt complete. Will order another set but new this time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t believe the hype!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to happen on these beats! I bought two sets, one for each of my kids. However, they don’t hold a charge! After an hour or so, they die. It takes awhile to charge them as well. Bad deal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New might work; but refurbished is a no go.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the refurbished beats studio buds twice. Both times they did not function properly. I figured one time being off could be refurbished not being up to snuff but the second time I decided its not a coincidence. Best buy told me "well that's what you get when buying refurbished" and Apple told me they just cannot help me beyond "reset them". The issue is a sound hiccup every few minutes when listening to music or audio books. I cannot recommend this product less.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great price but not worth the money in my opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price but I personally didn't like the noise cancelling feature. It almost worked too good but the actual sound itself wasn't all that great either.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok just didn’t hold enough long charge Could do better also fell out my ear to much times

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re to big for my ears and the sound sucks. They fall out

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted 5 months only

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted for only 5 months, then it won’t recharge properly and lasts only for a few minutes after full charge. I don’t even use it a lot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation did not work so I returned the item

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fails to connect on almost all calls. Has to be reconnected to phone multiple times a day.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A week and started having issues with them not holding the charge for a less than an hour

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor mic quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic quality is very poor. When on call, the other side person can hear my voice in a broken way. Music quality is impressive though.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality is ok. Nothing compared to Bose. And they easily fall out of your ears.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    didn’t last ling

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was great while they worked. on shorted out after a few months

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Cannot be used for conversations!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot be used for conversations. Its' great to hear music but cannot be used for talking

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Elegant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them have three pairs of them cant go without them at all

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spec say 8hrs but i get about 3.5ish and they die on me. Sound quality is ok not great but not bad. Also the rubber ear pieces keep falling off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Bluetooth connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound !!!!!!!! The Bluetooth connectivity is the worst I've seen in a pair of earbuds this expensive!!! Not surprised with this brand after Apple bought them out!!! Is the main reason I returned them!!! Don't waste your money!!!!!

    No, I would not recommend this to a friend