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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 54 reviews

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81%
would recommend
to a friend

Customers are saying

Customers are satisfied with the quality, functionality, and vibrant colors of these refurbished Joy-Con controllers. Many appreciate the wireless functionality and that the controllers arrived in excellent condition, working as well as new. A few customers experienced issues with the left joystick, and some reported difficulty keeping the controllers attached to the Switch. Overall, the positive feedback on performance and appearance outweighs the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-54 of 54 reviews
  • Rated 2 out of 5 stars

    Might have been a faulty refurb.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The joycons paired and charged with my switch. However, the left controller had a very problematic drift issue with the control stick. Ended up returning for store credit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Figured it was worth it being cheaper and these controllers are more expensive. Worked fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joy cons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for what you getting for so happy with my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked great! can’t beat the price either!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed these so the she family could place and recharge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have never known it was refurbished. Great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase. The controllers work just like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Starts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good option for my kids to have another xtra

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One side stopped working and will disconnect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great quality. One side stopped working and now complicates game play

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can u sell something refurbished that is definitely broken?!? Isn’t that the purpose of buying it refurbished bc they make sure it definitely works b4 they send it out again. That’s the last time I don’t buy it NEW!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Joy-con

    Rated 1 out of 5 stars

    Not So Certified

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joy Stick started sticking down just past the 30 return policy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    3rd Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product made poorly. This is my son third controllef.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Joy-con

    Rated 1 out of 5 stars

    Geek Squad is Lacking in Quality Control

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller colors came switched (left was blue instead of red). When they were put on my switch, they would not stay on and slid off. I suspect that someone bought a pair of joy cons then returned the box with their original damaged joy cons that came with their switch. Geek Squad did not pick that up and I had to waste my time returning them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warning: Not meant for most kids

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you grew up with a classic NES in the 80s or super nintendo in the 90s, then you probably had the same controllers out of the console box and never had to purchase another. That's not the case for the Nintendo Switch joy-con. The joy-con is a horribly designed controller for careless children 10 and under (NOT MEANT FOR EVERYONE). It will be unusable after the first day (buttons will get stiff from greasy fingers and the right and left joysticks will crack). Get a sturdy joystick for single digit kiddos playing video games for the first time. Joy-con controllers are only meant for careful children, teenagers, and adults.

    No, I would not recommend this to a friend
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