Customer Ratings & Reviews

obsessed with it! it came in a very good condition I’m currently using it for school had it for about two weeks and I have no complaints at all! it charges well, doesn’t discharge fast at all!

Super great product! Super easy to use and perfect for school and everything.

This is my first time using a Mac and I have to say this is very good considering it’s the first model and seeing how it was refurbished, I was kind of scared that it wouldn’t be good, but it has proved me wrong so far

I ordered the M1 air with next day shipping. The outside was perfect when I unboxed it, so I did the set up. Once that was done and i opened it full screen, i saw the bottom left corner was damaged (15-20% of the screen). I took it to best buy in altamonte springs fl to exchange it and they said they couldnt and that i must’ve caused “water damage” in the 1 hour i had it in my posession, even though the screen was completely dry. It looks like the screen was replaced improperly because the tab that hold it seems to have been pressed into the screen (in pictures). I used to be an applecare advisor so i know water damage from pressure damage. They recommended i take it to apple and have warranty cover it (it doesnt cover damage) which means id have to pay $500 for a screen replacement. Just buy a new one, best buy wont have your back if they mess it up before it gets to you.

The laptop is really good dont get me wrong. My only issue is that i requested for space gray and they brought me gold.

Love it! it makes using my phone a lot easier. I love having this and my iPad and my iPhone this version I think is the best.

Best macbook even though its not brand new it works perfectly fine and looks brand new

This was such a great purchase from best buy! The price was right. I received my in great condition. This MacBook air is everything and more

Not an apple fan but this MacBook is a must. Love this gold color and the long battery life

This product was my most recent and successful purchase in the past few months. The size is perfect, easy for girls to carry in any bag, with an adequate weight. As for its operation, I was amazed by the speed of its system and the quality of the applications. 100% recommended.

The laptop is perfect! The battery is new, and wasn’t damaged at all when I received it! The screen has nothing wrong with it and there’s no dents at all! I put a case on mine but only to protect it!

I bought this laptop 3 times and the 3 times it came broken. Every app was crashing. Nothing was working, icloud was not syncing, the software doesn’t want to update. The worst part is every time I return the product they tell me “we have nothing to do about this” and that i have to wait for another 2 days in order for the new laptop to arrive. When it does, it’s not working as well. I did this 3 times. I ended up returning the product and getting a refund after waiting 1 week. This is the worst experience I had buying a laptop, and also the customer service are really unhelpful at all. So dissapointing for such a huge name to be like this when dealing with customers.

It works great! I needed a faster laptop than the one I had previously and the speed on here is amazing

Horrible experience, damaged from backshell side where apple logo is on, one of the corners where laptop opens and on the bottom of laptop looks like they didnt refurbish it properly, it looks like this laptop wont last long. I took it to BestBuy Los Feliz to return it and they didnt allow me to return it in store, they are making me go through the hassle of shipping it back. Mind you i bought this refurbished laptop online to be delivered in Los Feliz Best Buy location and they still refused to accept the return. I strongly regret buying this laptop and wont be purchasing from here anymore. I have shopped here for 16+ years and they treated me poorly.

Everything works perfect on the MacBook as promised

Great Laptop! Looks just as it would’ve coming from Apple. Great deal for a great product!

Bought a refurbished MacBook. Didn't find any software errors. The case is in very good condition. Bought for my wife, she is happy! A happy wife is a happy husband :-)

The laptop I received clearly had a screen replacement, and they managed to leave dust under the glass and decided it was fine. Who exactly “certifies” these refurbished products? What a joke. I gave it one extra star for the price point since it’s a cheap entry into the macOS system, but otherwise this has nothing going for it.

Came packaged well, works perfect, very satisfied !

Gets the job done. But the refurbished quality isn’t great. Sticky keys, charging ports won’t hold the cable sturdy, and the keyboard is disgusting.