Customer Ratings & Reviews

Great product, fast shipping! Custom service was also exceptional.

Solid value on a fantastic hardware package for casual computing.

Works as promissed. Have absolutly nothing to complain about it. Great deal

I ordered the gold/rose gold and a silver one came. I am so upset! And they couldn’t offer me anything besides drive to a bestbuy and trade it for a new one. No some money back to compensate. NOTHING. I am furious

I purchased this in a first everything seemed well and after miraculously the 14 day warranty expired, the computer knocked out and the keyboard stopped working does not function with external keyboard either and I’m now stuck with a broken computer and $600 out of my pocket stay away from. The guy at geek squad also told me I should not purchase Best Buy refurbished ever!!!!!

It works well but it had some scratches on the exterior.

Great computer. Compact, efficient, works as promissed.

good but the charger came very used. well scratched

Bought it refurbished and it stopped working after 3 weeks

Good laptop. Good for YouTube, play game and watch videos.

Good deal and decent computer for my niece and college.

Great! This laptop charges quickly and holds the charge for a long time. Very happy with the purchase.

Unfortunately I was send the wrong computer. I am going to reorder and hopefully I will get what I ordered.

It was little bit damaged and broken. And the package came all broken and ruined.

Will never buy another refurbished item again. It’s never worked right .

Getting this Refurbished MacBook Air has been one of the best decisions for my school year. I was a little hesitant at first about buying a refurbished laptop, but this thing feels and works like it's brand new. The Apple M1 chip is seriously fast. I can have a dozen tabs open for research, be working on a paper in Word, and have a lecture video playing in the background without any slowdowns. The battery life is probably the most impressive part. I can go through a full day of classes and studying on campus without even thinking about bringing charger with me. It's easy to carry, which is perfect for moving it around from class to class. Beyond school, it's been awesome for everything else, too. Scrolling through social media, streaming shows, and video chatting with friends is incredibly smooth. The 256GB is plenty of space for all my school files and photos, and the 8GB of memory handles multitasking like a pro. The display is bright, making everything from reading articles to watching YouTube videos look great. Honestly, for a student on a budget, this refurbished MacBook Air is an absolute game-changer.

Not sure how something can be refurbished and not work

Computer was marked as Refurbished but shift key does not work and continuously makes noise and has glitches. Just opened it and not returnable. Biggest waste of money I've ever spent. Buy directly from Apple. Never buy one from Best Buy. These are not Refurbished...they are junk.

I ordered space gray, but received rose gold. But it did seem to work and had zero scratches, and were very helpful and quick in issuing a return

Completely unsatisfied with this purchase. I got the wrong color. And the agent at the store is telling me that this is what I was order . So funny