Customer Ratings & Reviews

Beautiful product! I would totally assume my MacBook Air is new if I didn’t know better.

Laptop amazing but they sent me a bent broken charger

Great, perfect size for what I need and good looking computer

MacBook Air I received was in terrible condition. The keyboard was extremely worn and the battery was barely acceptable. I know purchasing refurb from Best Buy is a crapshoot, but was not expecting such a worn unit for a premium price. We returned it, and luckily Best Buy return process was easy.

GREAT DEAL AND I WILL GET FEW MORE FOR MY CHILDREN

I recommend this Mac book it’s like if your buying a new one your saving money

Its an Apple product, everything works great, all round good computer.

I came in flawless condition with 98% battery health.

Great product, fast shipping! Custom service was also exceptional.

Spend the extra $100 and just get it straight from Apple. A geek squad rep himself said these aren’t great. I ordered a gold one and it came with the screen damaged, so I got it replaced with another one in silver and that turned out to have a battery issue where it dies at 30%. I went to my closest Best Buy and they said they couldn’t do anything and that I would have to go to the store I purchased it from so they could override it or whatever. I called the store bc it’s like 60 miles away from me. They also said they couldn’t do anything bc the return/exchange period was over, why is it only 14 days btw? So in the end, I just reached out to Apple bc thank God they have a 1 yr warranty on all their products, so now I’m getting the battery replaced. These don’t come new looking either, both were scratched in some places and dirty. The chargers also had yellow stains on them. I thought refurbished meant newish?? Never getting anything from here again…

Solid value on a fantastic hardware package for casual computing.

Works as promissed. Have absolutly nothing to complain about it. Great deal

It works well but it had some scratches on the exterior.

Do not buy this from best buy, or any other refurbished item because they will not fix anything that goes wrong. I've had this for less than a month, and one of the two ports stopped working and they will not fix it. I also asked the geek squad person why and where is that documented because I wanted to see how I missed that detail before purchasing and their response was literally, "I don't know where that is documented, I just can't do it."

Great computer. Compact, efficient, works as promissed.

good but the charger came very used. well scratched

Good laptop. Good for YouTube, play game and watch videos.

Good deal and decent computer for my niece and college.

Great! This laptop charges quickly and holds the charge for a long time. Very happy with the purchase.

Got this one year ago and screen cracked internally. I’m not sure how as I always keep this laptop on my desk and never travel with it or have it on the go.