Customer Ratings & Reviews

very good product. My girlfriend really really really really really really really really really really really really liked it.

Still going in 2024! Can not beat the M1 for value!

Good condition. No issues besides a small dent. Buy again.

Has worked great so far, can’t even tell it’s refurbished.

Great laptop, excellent condition, description of item 100%

Do not buy this from best buy, or any other refurbished item because they will not fix anything that goes wrong. I've had this for less than a month, and one of the two ports stopped working and they will not fix it. I also asked the geek squad person why and where is that documented because I wanted to see how I missed that detail before purchasing and their response was literally, "I don't know where that is documented, I just can't do it."

I ordered space gray, but received rose gold. But it did seem to work and had zero scratches, and were very helpful and quick in issuing a return

Came earlier than expected, charged,packaged nicely and came like new no complaints, very satisfied.

This has been great, I am looking to purchase another soon

They shipped me a lower end model than the description. Make sure to check it is the correct model before the return window is over.

I purchased this item as a Christmas gift. I repeatable tried to get a price and availability on the warranty. No one was able to help me and I just ran out of energy asking. Sales crew was fine aside from that.

Got this one year ago and screen cracked internally. I’m not sure how as I always keep this laptop on my desk and never travel with it or have it on the go.

Good laptop. But still waiting on my credit for my return of another laptop

Love it, such an upgrade from my old laptop. And I was able to pick it up the same day!

Overall it's super recommended! This is the best purchase in 2024.

Laptop amazing but they sent me a bent broken charger

I ordered the gold/rose gold and a silver one came. I am so upset! And they couldn’t offer me anything besides drive to a bestbuy and trade it for a new one. No some money back to compensate. NOTHING. I am furious

Hands down best company ever, naming my kid bestbuy fosho gangy

Spend the extra $100 and just get it straight from Apple. A geek squad rep himself said these aren’t great. I ordered a gold one and it came with the screen damaged, so I got it replaced with another one in silver and that turned out to have a battery issue where it dies at 30%. I went to my closest Best Buy and they said they couldn’t do anything and that I would have to go to the store I purchased it from so they could override it or whatever. I called the store bc it’s like 60 miles away from me. They also said they couldn’t do anything bc the return/exchange period was over, why is it only 14 days btw? So in the end, I just reached out to Apple bc thank God they have a 1 yr warranty on all their products, so now I’m getting the battery replaced. These don’t come new looking either, both were scratched in some places and dirty. The chargers also had yellow stains on them. I thought refurbished meant newish?? Never getting anything from here again…

GREAT DEAL AND I WILL GET FEW MORE FOR MY CHILDREN