Customer Ratings & Reviews

Bought as a gift for my sister who was in her last year of college. She needed a light, powerful and reliable machine to finish her final papers and presentations while handling various types of media and content. She says there are no issues with it being refurbished; works like new. She's really happy with it and I'm still an awesome big brother!

Recharging the battery is slower than desired. Albeit when finally charged the battery life is great.

I ordered a space gray laptop and got a rose gold one. The plug-in for the charger was bent. I wanted to request a replacement but decided to keep the one I was sent. The laptop and charger works great so I’m feeling thankful.

Laptop works great! Great value! No dents or scratches on it.

Great deal on very fast MacBook Air. Refurbished was in excellent condition

This was refurbished but it doesnt feel like it at all. Its fast, clean, everything works perfectly

I needed an extra computer to run a peripheral device (Canon scanner) with no driver for the current Mac OS. So I bought this one as an extra travel computer and dedicated computer for that device. I had to go to the Genius bar to get them to install the old OS -- Apple REALLY does not want you to do that. Now I am happily scanning. This computer is a bit heavy for travel, but high quality. I am happy I saved a lot by buying a used one. The device was clean and well packaged.

Considering this appears to be a refurbished from the school system I used to work for...I love it. I missed it when I had to give the one I had back after I retired! It is very easy to use!!!

I am delighted with this purchase. Not wanting to jinx anything, but I do like it and I haven’t seen any problems with it so far. I was debating whether to get the Neo or this one. I’m glad I got this one.

For the price, it’s a very speedy laptop that gets pretty much almost anything anyone could want to do done. If you’re on a budget, I highly recommend you stretch it out of it and try to get this refurbished so that you can get a great experience.

I feel like over the product is great though there was a scratch on my screen that is rather bothersome and the entirety of the chassis has scratches on it. I though it was excellent condition but ig it was never specified so I'm not too upset. Overall perfect machine for my daily use so I recommend if you can get over the scratches and dents

Beautiful, cant even tell its refurbished, works great for what i need it for. Best Buy did an awesome job and got me a great deal!

For a windows user, It was a good experience use a MacBook but just it's not for me I don't wanna be involved only in one ecosystem even if is excellent. I like the liberty of use windows, and i found a better option on windows for almost the same price. It's not a good option in 2026 because you won't get support after a couple years.

Replacing my 2007 MacBook Pro since it finally reached its end of IOS support. I really enjoy how fast it works and also it’s light weight.

The description said gold, but it is actually rose gold. I am not a pink lover, so that was disappointing. There are some blemishes on the outside, but over all a good purchase. I will purchase refurbished again.

It’s like a new MacBook. Everything is working perfectly

Best computer I ever owned. Most lightweight laptop for carrying in a backpack. Got it for a great price and used it all throughout college. I finally had to upgrade due to getting a job in AI that required a faster processor and better specs. I miss this computer!

Purchased my refurbished 2020 m1 Air when it went on sale. I cant believe this is the entry level for Macbooks. The build quality is fantastic and the performance is better than any Windows laptop I’ve ever had.

Received in great condition. Works perfectly. Great buy

I will start by saying I am posting this review strictly based on the condition and functionality of this item, as it was refurbished. I bought this refurbished laptop for my mom for her birthday next month. I did not want to spend an arm and leg, but I still wanted a quality product and that is what I got. I just unboxed this and it looks like new, except for one or two places where there is what looks like residue from a sticker or label. Also, this item powered up and I was able to set it up in just a matter of minutes. In all, I am happy with this purchase, especially when I compare the price to the Apple store either new or refurbished. Lastly, I would consider buying a refurbished Apple product from Best Buy in the future.