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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 167 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 167 reviews
  • Rated 5 out of 5 stars

    MacBook

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was really old and I was shopping around for a new one. You can’t even tell this thing is refurbished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop can’t play any games on it so don’t get it if you don’t play games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like brand new. No issues. Very happy. For refurbished though, wish the warranty was longer than 3 months.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Computer broke under 3 months of purchasing it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this MacBook less than 3 months ago and out of the blue it turned off on me. The repair costs more than what I bought it from both the Apple Store and Best Buy. I’m starting to regret buying this because I am a college student and now I am without a computer because of no fault of my own. If I could give 0 stars I would.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    First Time Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very impressed with the MacBook Pro Laptop, this was my 1st Apple Product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, excellent product, I am very satisfied with all the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device,............ ........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple MacBook Pro 13' (latest model)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product on the go and at home for everyday use.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Macbook

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great! Condition wasn’t what was in description

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Macbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ao far so good!! Looks great! Happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. My son loves it. I bought it for school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MacBook Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal but was shipped and arrived without power adapter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reconditioned Macbook pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, excellent turn time. Item exactly as advertised

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shipping Nightmare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this laptop in person and had a Best Buy customer service agent input my shipping information. When the info was placed into the electronic system, the address was updated to an old address that was on file with my account. I called Geek Squad support DAILY to remedy the issue. We finally got the shipping address corrected, only to have UPS decide to return the laptop to Best Buy. A week of my time wasted. And now I have to wait 5-10 days for a refund before I can buy a different laptop. Buy in person from Best Buy or don’t buy at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaging was poor! The computer came damaged. As soon as I took it out and went to turn it on the screen was damaged. It’s possible it was damaged during transit because it was not secured or protected very well in the packaging.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one, i like the condition and price i got for that

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished not always the best move

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was working great and the screen went black while using it. Wondering if this was the issue to why it was refurbished

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Like-New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit itself came like-new, almost perfect. The charger/cable was simply thrown in the box and was dirty. So the opening of the box presentation was very weak because of the power adapter however the MacBook itself was perfect, which is what matter the most to me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Refurbished is not rebuilt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished computer had major issues. Some keys did not work was one of the problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mac is good but the service from Geek Squad while trying to get the files transferred is awful.!!

    No, I would not recommend this to a friend
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