Customer Ratings & Reviews

Great price, excellent turn time. Item exactly as advertised

I ordered this laptop in person and had a Best Buy customer service agent input my shipping information. When the info was placed into the electronic system, the address was updated to an old address that was on file with my account. I called Geek Squad support DAILY to remedy the issue. We finally got the shipping address corrected, only to have UPS decide to return the laptop to Best Buy. A week of my time wasted. And now I have to wait 5-10 days for a refund before I can buy a different laptop. Buy in person from Best Buy or don’t buy at all.

Unit itself came like-new, almost perfect. The charger/cable was simply thrown in the box and was dirty. So the opening of the box presentation was very weak because of the power adapter however the MacBook itself was perfect, which is what matter the most to me.

Good one, i like the condition and price i got for that

Was working great and the screen went black while using it. Wondering if this was the issue to why it was refurbished

Refurbished computer had major issues. Some keys did not work was one of the problems.

The Mac is good but the service from Geek Squad while trying to get the files transferred is awful.!!

My laptops charge doesn’t last. I charge it fully and as soon as I go to use it it’s already dead. Such a disappointment.

I had to get refund after waiting for this geek squad refurbished Mac to be delivered to store. Never got it home. Geek Squad foind issues with it before i even got to use it.

Just got it today most the keys dont work for example is i click the letter “A” on the keyboard a bunch of random letters pop up for that key. Dont recommend.

It stopped working shortly after I purchased the item. Not a good product.

C grade machine and they lost my trade in. Would not do business again.

The first thing that struck me was the sheer power of the MacBook Pro, especially with the M1/M2 chip. I regularly run demanding applications like Adobe Creative Suite, and I'm amazed at how seamlessly everything operates. Tasks that once caused my previous laptops to stutter-like rendering videos or running virtual machines-are handled with remarkable speed and efficiency. The fan noise is minimal, and it rarely heats up, which speaks volumes about its engineering.

I've only had this model for about a month now, but it is working really well for what I need. It's fast, battery life is great and all the easy to use Mac features we love.

My daughter has been using it for school for almost 3 years now, had never had an issue.

Smooth transition and the MacBook is in excellent condition. Quick delivery as well.

Granddaughter loves it. Said it does so much more. I did get the total tech package since it was refurbished

I love it. It functions smoother than my iphone 14 pro. Very satisfied with this purchase.

So much better than Amazon refurbished!!!!!!!!!!!!!

It works with speed and is a good choice for those who are trying to save costs.