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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.5 out of 5 stars with 174 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 174 reviews
  • Rated 5 out of 5 stars

    Reconditioned Macbook pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, excellent turn time. Item exactly as advertised

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shipping Nightmare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this laptop in person and had a Best Buy customer service agent input my shipping information. When the info was placed into the electronic system, the address was updated to an old address that was on file with my account. I called Geek Squad support DAILY to remedy the issue. We finally got the shipping address corrected, only to have UPS decide to return the laptop to Best Buy. A week of my time wasted. And now I have to wait 5-10 days for a refund before I can buy a different laptop. Buy in person from Best Buy or don’t buy at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Like-New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit itself came like-new, almost perfect. The charger/cable was simply thrown in the box and was dirty. So the opening of the box presentation was very weak because of the power adapter however the MacBook itself was perfect, which is what matter the most to me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one, i like the condition and price i got for that

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished not always the best move

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was working great and the screen went black while using it. Wondering if this was the issue to why it was refurbished

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Refurbished is not rebuilt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished computer had major issues. Some keys did not work was one of the problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mac is good but the service from Geek Squad while trying to get the files transferred is awful.!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptops charge doesn’t last. I charge it fully and as soon as I go to use it it’s already dead. Such a disappointment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work out of box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get refund after waiting for this geek squad refurbished Mac to be delivered to store. Never got it home. Geek Squad foind issues with it before i even got to use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it today most the keys dont work for example is i click the letter “A” on the keyboard a bunch of random letters pop up for that key. Dont recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working shortly after I purchased the item. Not a good product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I should have known better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C grade machine and they lost my trade in. Would not do business again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond Expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing that struck me was the sheer power of the MacBook Pro, especially with the M1/M2 chip. I regularly run demanding applications like Adobe Creative Suite, and I'm amazed at how seamlessly everything operates. Tasks that once caused my previous laptops to stutter-like rendering videos or running virtual machines-are handled with remarkable speed and efficiency. The fan noise is minimal, and it rarely heats up, which speaks volumes about its engineering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this model for about a month now, but it is working really well for what I need. It's fast, battery life is great and all the easy to use Mac features we love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy, long lasting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has been using it for school for almost 3 years now, had never had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth transition and the MacBook is in excellent condition. Quick delivery as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granddaughter loves it. Said it does so much more. I did get the total tech package since it was refurbished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It functions smoother than my iphone 14 pro. Very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than Amazon refurbished!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with speed and is a good choice for those who are trying to save costs.

    I would recommend this to a friend
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