Customer Ratings & Reviews

My MacBook arrived quickly, in excellent condition, and works just like new! Battery life is great, performance is smooth, and it was exactly as described :) Very happy with my purchase!!

VERY well delivered packaged safely definitely recommend. It was my first time purchasing a refurbished product and I was more than proud of how well kept it was

It's fine, but it came with a hard drive instead of an ssd, but i dont really care enough to return it.

This was a great product for a great price. can’t beat it.

Bought this MacBook “certified” refurbished and it lasted me less than 2 months before the screen went out. I called to tell them since it has a 90 day warranty. They told me if there’s any scratches on the laptop then that warranty is voided. There was a small ding in the corner when I bought the laptop. It didn’t bother me at the time since I knew it was used but that was there excuse not to help me. Took it to uBreakiFix and had to pay $550 to get the screen fixed. Totally regret the purchase

Fast, silent, and reliable—perfect for medical work, multitasking, and long sessions. Battery life is excellent, and it looks brand new. Great value for pro-level performance. Highly recommend it.

I keep forgetting that this is not a brand new laptop. It arrived looking brand new. No challenges at all. I am going to purchased a refurbished iPad next!

Buying a MacBook is investing in quality—but getting it Geek Squad Certified at Best Buy takes it further. The in-store service? Unmatched. (Not talking about Geek Squad telephone support—no thanks lol #India.)

Order a MBPro 8gb 512SSD space grey, I received a macbook air, return was extremely difficult ! No one at BEST BUY knows how to return an item, LOL desapointing overhall experience! Also I just wanna to point out that I used a BB gift card a part of the payment, and that was again the worst experience ever to get the refund back for it, took over a mont and mutiple phone calls to costumer service!!! I end purchasing a MBP 16gb 512SSD from AMAZON with 2 year warranty ! easy process ever and MUCH cheaper then BEST BUY!

Refurbished MacBooks always have some defect that will inevitably cost you $100 or more down the road

So i just bought this laptop as refurbished, had high expectations. Laptop received without its original box, not the right color, and not the same specs. I paid extra money to get the 512 GB but received the 256 GB. Received in white box without any serial numbers or any info about the laptop. Beside that everything was opposite of what i ordered, the laptop was dirty and had dents. Best buy employees not doing their job, they just throw any laptop in a box and ship it to you!!! WORST PURCHASE ever made.

The MacBook bro is in excellent condition and battery life last a long time , good for multitasking and long sessions.Definitely recommend

Good product, for a great price. Sometimes you can afford a new one. My granddaughter started college and it fullfills her needs.

The macbook had a new battery installed in it and everything duntions perfectly. Great buy from best buy.

This MacBook Pro is in excellent condition. It appears to be brand new. Based on my observation the charger was used, it has scratches and the usb-c cable is not in great shape. In my opinion I would guess that this is not the power supply that came with this laptop. It appears it was swapped with a used power supply. This is a great upgrade from my old MacBook Pro. Overall it was a great buy.

Despite being a little old laptop, it works perfect, it looks like new and my first Macbook I had reserve which is why I bought the refurbished one but for work and portability ill keep using this ones. I had to get the key mapping and over keyboard cover with map while I get use to it.

This was a used one I got at a good price at the time. I can say it performs great, no issues at all.

Item is working properly with no technical problems. The only minuscule thing is a packaging. Product comes in. Overall, this is a great deal.

Amazing! Great condition! I use my Mac all the time! literally no problems!!! M1 is fast enough for what I needed it for.

I purchased this MacBook Pro almost a year and a half ago at such a bargain price considering how expensive MacBook Pros are. I have had no major issues as of yet. If I must point out something it would be that the mousepad doesn’t have that click feel like it used to. But that’s just me personally. The mousepad still works fine. I am just knit picking. Overall I am satisfied with this refurbished purchase and would do it again.